Animal Control Workers
Handle animals for the purpose of investigations of mistreatment, or control of abandoned, dangerous, or unattended animals.
Sample of reported job titles:
Animal Attendant, Animal Control Officer, Animal Enforcement Officer, Animal Ordinance Enforcement Officer, Animal Park Code Enforcement Officer, Animal Safety Officer, Community Safety Officer, Community Service Officer, Dog Control Officer
Occupation-Specific Information
Tasks
- Investigate reports of animal attacks or animal cruelty, interviewing witnesses, collecting evidence, and writing reports.
- Capture and remove stray, uncontrolled, or abused animals from undesirable conditions, using nets, nooses, or tranquilizer darts as necessary.
- Examine animals for injuries or malnutrition, and arrange for any necessary medical treatment.
- Remove captured animals from animal-control service vehicles and place animals in shelter cages or other enclosures.
- Euthanize rabid, unclaimed, or severely injured animals.
Technology Skills
- Cloud-based data access and sharing software:Microsoft SharePoint
- Data base user interface and query software:Animal Shelter Manager,ARK Software Ark Shelter Software,CISCO Software ACS Animal Control System,Microsoft Access,Multiple Options Animal Shelter Management System,RescueConnection Software ShelterConntection,RoseRush Services Shelter Pro,TRAX Animal Control and Dog Warden Officer Software
- Electronic mail software:Microsoft Outlook
- Enterprise resource planning ERP software:SAP business and customer relations management software
- Geographic information system:Esri ArcGIS,Geographic information system GIS software
Occupational Requirements
Work Activities
- Performing for or Working Directly with the Public:Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Documenting/Recording Information:Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Making Decisions and Solving Problems:Analyzing information and evaluating results to choose the best solution and solve problems.
- Evaluating Information to Determine Compliance with Standards:Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Getting Information:Observing, receiving, and otherwise obtaining information from all relevant sources.
Detailed Work Activities
- Check physical condition of people or animals.
- Clean facilities or equipment.
- Collaborate with law enforcement or security agencies to respond to incidents.
- Examine crime scenes to obtain evidence.
- Examine personal documentation to ensure that it is valid.
Work Context
- Outdoors, Exposed to Weather:93% responded"Every day"
- In an Enclosed Vehicle or Equipment:93% responded"Every day"
- Telephone:87% responded"Every day"
- Deal With External Customers:86% responded"Extremely important"
- Work With Work Group or Team:84% responded"Extremely important"
Worker Requirements
Skills
- Active Listening:Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking:Talking to others to convey information effectively.
- Critical Thinking:Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Reading Comprehension:Understanding written sentences and paragraphs in work-related documents.
- Service Orientation:Actively looking for ways to help people.
Knowledge
- Customer and Personal Service:Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Law and Government:Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Public Safety and Security:Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Administrative:Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
- 60%High School Diploma - or the equivalent (for example, GED)
- 30%Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production)
- 10%Associate's Degree (or other 2-year degree)
Worker Characteristics
Abilities
- Oral Comprehension:The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression:The ability to communicate information and ideas in speaking so others will understand.
- Problem Sensitivity:The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
- Deductive Reasoning:The ability to apply general rules to specific problems to produce answers that make sense.
- Inductive Reasoning:The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Interests
- Realistic:Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Conventional:Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Social:Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Work Values
- Independence:Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Relationships:Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Support:Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Work Styles
- Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Integrity:Job requires being honest and ethical.
- Self-Control:Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Stress Tolerance:Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
- Independence:Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
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