MehnaTi

Associate Network Engineer

The Associate Network Engineer is responsible for supporting the deployment and operations of network infrastructure. He/She assists with the installation, monitoring, troubleshooting and testing of network systems and solutions. He monitors and configures network components to ensure security, and resolves network incidents. He also ensures that network activities are documented appropriately and in compliance with the required procedures and standards. He is familiar with core networking technologies and trends, network standards and network routing protocols. He may be required to work on a rotational on-call or shift basis. The Associate Network Engineer is a motivated team player and is driven by results. He also possesses analytical skills and works well in a fast-paced environment.

Skills and Competencies

Technical Skills & Competencies

Business Environment Analysis
Proficiency Level
"Utilise a range of data sources to analyse information to derive business environmental patterns and produce reports to present findings"
2
Business Needs Analysis
Proficiency Level
"Document business requirements and identify basic needs as well as potential solutions"
2
Cyber and Data Breach Incident Management
Proficiency Level
"Troubleshoot incidents, escalate alerts to relevant stakeholder, and analyze root causes and implications of incidents "
3
Emerging Technology Synthesis
Proficiency Level
Conduct research and identify opportunities for new and emerging technology to support the business.
3
IT Asset Management
Proficiency Level
Procure and categorize IT assets across different lifecycle stages, and monitor IT asset levels regularly
2

Generic Skills & Competencies

Problem Solving
Proficiency Level
Identify easily perceivable problems and follow given guidelines and procedures to solve the problems.
Basic
Communication
Proficiency Level
"Communicate information with others to respond to general inquiries and to obtain specific information. "
Basic
Computational Thinking
Proficiency Level
Use computational models, tools and techniques to identify patterns in a problem and develop a solution.
Basic
Sense Making
Proficiency Level
Identify relationships and linkages within different components of data.
Basic
Teamwork
Proficiency Level
Facilitate work team activities, provide assistance and support needed by team members and promote ownership and commitment among team members to work goals to improve team performance.
Intermediate

Critical Work Functions and Key Tasks

Configure and administer networks

• Update network diagrams and documentation for design and planning of network communication systems 
• Determine impact of network requirements on existing architecture, work processes and systems 
• Draft technical documents for processes, technology and devices 
• Assist in determining infrastructure systems specifications, input/output (I/O) processes and working parameters for hardware
and/or software compatibility 
• Configure, test, automate, integrate, model and analyse the Software Defined Network (SDN) infrastructure within the IT 
ecosystem 
• Provide suggestions on the direction for Local Area Network (LAN) and/or Wide Area Network (WAN), internet, wireless and 
remote access services 
• Participate in technical design reviews of applicable solutions

Optimise network utilisation and performance

• Consolidate network data based on key parameters or metrics 
• Assist in the development of capacity planning models, load-balance and/or redundancy solutions 
• Administer tuning of networks for optimisation
• Review facility bandwidth requirements and system inter-dependencies 
• Document network activities in accordance with organisational policies 
• Monitor network activity and log technical issues 
• Maintain awareness of emerging software and/or hardware solutions

Support network operations

• Conduct regular maintenance, patches and upgrades to the network 
• Prepare technical specifications and documents to procure network equipment 
• Perform routine backups and administer disaster recovery protocols 
• Assist in the development of disaster recovery plans

Manage network security

• Monitor indicators of compromise or breach in network security 
• Track and document network security incidents 
• Configure network security across software and/or hardware components 
• Coordinate and configure network access and controls 

Resolve network incidents

• Classify and prioritise network incidents for troubleshooting
• Document network incidents and resolution methods 
• Troubleshoot, diagnose and resolve network issues

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