First-Line Supervisors of Passenger Attendants

Tasks

• Analyze and record personnel or operational data and write related activity reports.
• Apply customer feedback to service improvement efforts.
• Compute or estimate cash, payroll, transportation, or personnel requirements.
• Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.
• Direct or coordinate the activities of workers, such as flight or car attendants.

Technology Skills

Detailed Work Activities

• Determine resource needs.
• Direct material handling or moving activities.
• Evaluate employee performance.
• Explain regulations, policies, or procedures.
• Inspect equipment to ensure proper functioning.

Related Occupations

• First-Line Supervisors of Construction Trades and Extraction Workers
• First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
• First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand
• First-Line Supervisors of Housekeeping and Janitorial Workers
• First-Line Supervisors of Material-Moving Machine and Vehicle Operators