Group Data Protection Officer

The Group Data Protection Officer executes data governance policies and procedures. He/She ensures the Data Protection Act is implemented and enforced within the respective teams and users within the organization. He partners with business and project teams to support business objectives and strategies and align them with the organizations’s data protection guidelines and policies. He directs a team of professionals and third-party vendors or service providers towards reaching organizational goals in accordance with the data governance and data protection policies. He manages risks and data breach incidents. The Group Data Protection Officer is an expert in local and regional data protection practices and legislative requirements, as well as the Personal Data Protection Act 2012. He also provides expert advice to the organization on the potential implications of data protection on the organization’s policies, procedures and projects. The Group Data Protection Officer is an expert in understanding the nuances data protection laws, and keeps abreast of the changing landscape to be able to advise and guide the organization towards compliance. He is an expert in communicating across cultures and domains, and is able to drive the organization’s data protection culture.

Skills and Competencies

Technical Skills & Competencies

Audit and Compliance
Proficiency Level
"Establish audit and compliance strategy and objectives for the organization, ensuring robustness of internal controls are strengthened"
5
Budgeting
Proficiency Level
"Develop long-term financial plans and budget requirements"
5
Business Agility
Proficiency Level
"Adapt overall processes and create a working environment of business agility"
5
Business Negotiation
Proficiency Level
"Manage and direct negotiations and refine negotiation policies."
5
Business Performance Management
Proficiency Level
"Formulate organizational performance systems and key performance indicators in alignment with organization’s vision, mission and values "
5

Generic Skills & Competencies

Interpersonal Skills
Proficiency Level
Influence, guide and handle others’ emotions to build instrumental relationships and manage conflicts and disagreements.
Advanced
Developing People
Proficiency Level
Provide mentorship to help others to develop their professional and personal development to improve performance and further their careers.
Advanced
Resource Management
Proficiency Level
Establish strategies for the allocation and deployment of resources efficiently and effectively.
Advanced
Lifelong Learning
Proficiency Level
Conduct self-reflective practices to review one’s learning to facilitate continual growth in one’s career or profession.
Advanced
Communication
Proficiency Level
"Negotiate with others to address issues and achieve mutual consensus."
Advanced

Critical Work Functions and Key Tasks

Ensure organisation’s compliance to Personal Data Protection Act (PDPA)

• Drive the development of the organisation’s regional Data Protection Management Programme (DPMP) 
• Endorse the organisation’s data protection policies and DPMP 
• Oversee the assignment of roles and responsibilities to ensure compliance with the PDPA 
• Oversee data transfer activities and provide advice on personal data protection law in other countries 
• Establish a group and/or regional-level data governance strategy, and audit and compliance strategy to strengthen 
internal controls 
• Advise on data ethics and data governance, and facilitate business functions in their strategic utilisation of data assets 
to generate business value for the organisation 
• Inform and advise on data protection laws and the organisation’s policies 

Manage risks associated with collection, use, disclosure and storage of personal data

• Oversee measures for the safeguarding of data protection for internal data sources 
• Develop remediation actions to minimise the risk of personal data protection breach, and managing data breach incidents 
at group/regional level 
• Commission the conduct of Data Protection Impact Assessments (DPIA) 
• Approve the DPIA plan and proposed action plans and solutions arising from the DPIA 
• Develop strategies and guidelines on ethical data collection and usage practices
• Establish guidelines for cloud and on-site storage practices that would ensure protection of data from threats

Manage data breaches

• Evaluate the organisation’s response to the data breach incident
• Oversee the conduct of investigations into data breaches
• Lead in public communication of data breaches to regulatory authorities and stakeholders 

Drive awareness of PDPA requirements in the organisation

• Champion the organisation’s data protection culture 
• Act as a subject matter expert in cross-border data protection compliance 
• Collaborate with regional offices to ensure compliance with cross border data protection requirements 
• Manage the assignment of responsibilities to deliver compliance with data protection laws and policies of the organisation
• Formulate strategies and standards on due diligence policies and frameworks for the entire organisation

Handle queries, complaints and disputes on the organisation’s management of personal data

• Champion the organisation’s data protection culture 
• Act as a subject matter expert in cross-border data protection compliance 
• Collaborate with regional offices to ensure compliance with cross border data protection requirements 
• Manage the assignment of responsibilities to deliver compliance with data protection laws and policies of the organisation
• Formulate strategies and standards on due diligence policies and frameworks for the entire organisation

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