Phlebotomists

Draw blood for tests, transfusions, donations, or research. May explain the procedure to patients and assist in the recovery of patients with adverse reactions.

Sample of reported job titles:
Lab Liaison Technician, Mobile Examiner, Patient Service Technician (PST), Phlebotomist, Phlebotomy Technician, Registered Phlebotomist

Occupation-Specific Information

Tasks

  • Collect fluid or tissue samples, using appropriate collection procedures.
  • Dispose of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies.
  • Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies.
  • Document route of specimens from collection to laboratory analysis and diagnosis.
  • Draw blood from arteries, using arterial collection techniques.

Technology Skills

  • Calendar and scheduling software:Scheduling software
  • Electronic mail software:Microsoft Outlook
  • Medical software:Donor management system software
    ,
    Electronic medical record EMR software
    ,
    Iatric Systems MobiLab
    ,
    Laboratory information system LIS
    ,
    Medical procedure coding software
    ,
    MEDITECH Blood Bank
    ,
    MEDITECH Laboratory and Microbiology
    ,
    MEDITECH software
  • Office suite software:Microsoft Office
  • Spreadsheet software:Microsoft Excel

Occupational Requirements

Work Activities

  • Assisting and Caring for Others:Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  • Getting Information:Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Communicating with Supervisors, Peers, or Subordinates:Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Working with Computers:Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Updating and Using Relevant Knowledge:Keeping up-to-date technically and applying new knowledge to your job.

Detailed Work Activities

  • Clean medical equipment.
  • Collect biological specimens from patients.
  • Conduct diagnostic tests to determine patient health.
  • Dispose of biomedical waste in accordance with standards.
  • Explain technical medical information to patients.

Work Context

  • Face-to-Face Discussions:86% responded"Every day"
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets:86% responded"Every day"
  • Telephone:82% responded"Every day"
  • Contact With Others:82% responded"Constant contact with others"
  • Importance of Being Exact or Accurate:81% responded"Extremely important"

Worker Requirements

Skills

  • Service Orientation:Actively looking for ways to help people.
  • Social Perceptiveness:Being aware of others' reactions and understanding why they react as they do.
  • Active Listening:Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking:Talking to others to convey information effectively.
  • Critical Thinking:Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Knowledge

  • Customer and Personal Service:Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Administrative:Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
  • Education and Training:Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Psychology:Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Education

How much education does a new hire need to perform a job in this occupation? Respondents said:
  • 45%
    Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production)
  • 32%
    High School Diploma - or the equivalent (for example, GED)
  • 14%
    Some College Courses

Worker Characteristics

Abilities

  • Near Vision:The ability to see details at close range (within a few feet of the observer).
  • Arm-Hand Steadiness:The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
  • Problem Sensitivity:The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
  • Oral Comprehension:The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression:The ability to communicate information and ideas in speaking so others will understand.

Interests

  • Conventional:Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • Realistic:Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Investigative:Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Work Values

  • Support:Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Achievement:Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
  • Relationships:Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Work Styles

  • Attention to Detail:Job requires being careful about detail and thorough in completing work tasks.
  • Concern for Others:Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Integrity:Job requires being honest and ethical.
  • Stress Tolerance:Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
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