Real Estate Sales Agents
Rent, buy, or sell property for clients. Perform duties such as study property listings, interview prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts. Includes agents who represent buyer.
Sample of reported job titles:
Real Estate Agent, Real Estate Salesperson, Realtor, Realtor Associate, Sales Agent
Occupation-Specific Information
Tasks
- Present purchase offers to sellers for consideration.
- Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates.
- Interview clients to determine what kinds of properties they are seeking.
- Prepare documents such as representation contracts, purchase agreements, closing statements, deeds, and leases.
- Coordinate property closings, overseeing signing of documents and disbursement of funds.
Technology Skills
- Accounting software:Fund accounting software,Intuit QuickBooks,OWL Bookkeeping for Realtors,Tax software
- Analytical or scientific software:Home rating software
- Calendar and scheduling software:Scheduling software,Showing Suite Showing Calendar
- Cloud-based data access and sharing software:Google Drive
- Customer relationship management CRM software:Agent Business Builder,DataBasix Technologies Lead Commander,Microsoft Dynamics,PrimaSoft PC Realtor Organizer Deluxe,RealtyStar Real Estate Assistant,Topaz Software Symplifi (CRM feature),TopProducer
Occupational Requirements
Work Activities
- Resolving Conflicts and Negotiating with Others:Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Establishing and Maintaining Interpersonal Relationships:Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Working with Computers:Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Making Decisions and Solving Problems:Analyzing information and evaluating results to choose the best solution and solve problems.
- Communicating with People Outside the Organization:Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Detailed Work Activities
- Advise real estate clients.
- Appraise property values.
- Arrange delivery of goods or services.
- Attend events to develop professional knowledge.
- Contact current or potential customers to promote products or services.
Work Context
- Electronic Mail:100% responded"Every day"
- Telephone:95% responded"Every day"
- Contact With Others:95% responded"Constant contact with others"
- Level of Competition:85% responded"Extremely competitive"
- In an Enclosed Vehicle or Equipment:81% responded"Every day"
Worker Requirements
Skills
- Active Listening:Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking:Talking to others to convey information effectively.
- Negotiation:Bringing others together and trying to reconcile differences.
- Coordination:Adjusting actions in relation to others' actions.
- Social Perceptiveness:Being aware of others' reactions and understanding why they react as they do.
Knowledge
- Customer and Personal Service:Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Sales and Marketing:Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Law and Government:Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Administrative:Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
- 43%High School Diploma - or the equivalent (for example, GED)
- 24%Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production)
- 10%Less than a High School Diploma
- 10%Some College Courses
Worker Characteristics
Abilities
- Oral Comprehension:The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression:The ability to communicate information and ideas in speaking so others will understand.
- Speech Clarity:The ability to speak clearly so others can understand you.
- Speech Recognition:The ability to identify and understand the speech of another person.
- Written Comprehension:The ability to read and understand information and ideas presented in writing.
Interests
- Enterprising:Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Conventional:Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Work Values
- Achievement:Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
- Independence:Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Relationships:Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Work Styles
- Integrity:Job requires being honest and ethical.
- Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Stress Tolerance:Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
- Initiative:Job requires a willingness to take on responsibilities and challenges.
- Achievement/Effort:Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
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