Business Analyst/Artificial Intelligence Translator

The Business Analyst/Artificial Intelligence (AI) Translator serves as the liaison between the business and technical teams in translating complex business needs into technological solutions. He/She analyses business technology requirements and specifications against value and risk of potential solutions, and conducts cost-benefit and risk assessment analysis for proposed solutions to determine suitability of solutions. He examines interactions between systems elements, systems performance and issues, and designs the solution blueprint for the specific area of expertise with the consideration of implications for integration across the entire solution. He translates business requirements and user needs into functional and technical specifications, ensuring that business requirements are incorporated into the solution design. He develops multi-disciplinary technical expertise to support senior management in complex projects, as well as reviews work at critical milestones with team leader or sponsor to maintain their commitment and support. He is knowledgeable of techniques to elicit and manage requirements, as well as software development models including Agile methodologies. He is also familiar with requirements life cycle management, analysis planning and monitoring, requirements’ analysis and design definition. The Business Analyst/AI Translator is able to see connections between business and IT needs of an organisation in order to develop and communicate effective system solutions. He thrives and easily draws trends from ambiguous circumstances, and addresses complex issues with sound judgement and decisions.

Skills and Competencies

Technical Skills & Competencies

Business Environment Analysis
Proficiency Level
"Utilise research instruments, quantitative and qualitative data to gather information on the business environment, evaluate data to draw out meaningful inferences that impact the organization's market positioning and provide feedback to management"
3
Business Innovation
Proficiency Level
"Explore opportunities for business innovation and reform, and lead the implementation of innovative business initiatives"
4
Business Needs Analysis
Proficiency Level
"Elicit and analyze business requirements from key stakeholders and assess relevant solutions and their potential impact"
3
"Investigate existing business processes, evaluate requirements and define the scope for recommended solutions and programs"
4
Business Process Re-engineering
Proficiency Level
"Evaluate business processes and workflows, and develop a business process re-engineering plan"
4
Business Requirements Mapping
Proficiency Level
"Evaluate factors and ideas to identify key business requirements and objectives to be achieved. Test relevant solutions or programs and impact of solutions and/or programs against identified business requirements to propose adjustments"
4

Generic Skills & Competencies

Decision Making
Proficiency Level
Make decision in a complex setting to achieve intended goals using a structured process and multiple sources of available information.
Intermediate
Interpersonal Skills
Proficiency Level
Detect and decipher emotions of others to manage interpersonal relationships in social situations.
Intermediate
Leadership
Proficiency Level
Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organization.
Advanced
Lifelong Learning
Proficiency Level
Engage in collaborative learning by discussing one’s learning with others and soliciting feedback to continually improve oneself.
Intermediate
Problem Solving
Proficiency Level
Identify less perceivable problems and use problem solving tools and techniques to solve the problems.
Intermediate

Critical Work Functions and Key Tasks

Identify business needs, systems and requirements

• Analyse business technology requirements and specifications against value and risk of potential solutions 
• Translate business needs and requirements into potential Artificial Intelligence (AI) and/or analytics problems 
• Scope Proof-of-Concepts for AI and analytics related use cases and projects 
• Identify suitable technological solutions for the business 
• Balance requests and competing priorities from key stakeholders to maximise the value delivered to the organisation 
• Conduct cost-benefit and risk assessment analyses for proposed solutions to determine suitability of solutions 
• Present business cases defining potential benefits and solutions to increase efficiencies of business processes and associated risks

Analyse systems and propose solutions

• Examine interactions between systems elements, performance and issues 
• Recommend proposed solutions and/or enhancements to improve and optimise processes, workflows, performance and systems 
• Identify opportunities where AI and analytics can address business and user needs and create value 
• Design the solution blueprints for the specific areas of expertise with the consideration of implications for integration across the 
entire solution 
• Oversee the evaluation of proposed solutions and/or enhancements to ensure its feasibility, viability and efficiency 
• Evaluate the feasibility, viability and implications of proposed solutions and/or enhancements to systems on the current and future 
business environment 
• Oversee the development of different components within the proposed solutions and/or enhancements 
• Analyse inter-dependencies and inter-linkages of systems and processes across the organisation

Develop technical specifications

• Translate business requirements and user needs into functional and technical specifications 
• Develop a roadmap to translate existing system specifications into future-state systems requirements 
• Function as the liaison between users and technical team throughout the implementation cycle 
• Ensure that business requirements are incorporated into the solution design 
• Manage risks associated with new solutions and/or proposed enhancements 
• Guide the design and development teams towards smooth solutions integration 

Manage the implementation of new solutions and/or enhancements

• Apply multi-disciplinary technical expertise to support senior management in complex projects 
• Devise procedures to solve complex operational issues 
• Oversee the translation of requirements documentation to systems requirement specifications 
• Manage the conduct of change management programmes and initiatives to drive the adoption of new and/or enhanced 
technologies including AI related solutions 
• Act as the main point of contact for escalated issues 
• Review technical documentation of the design documents, coding documents and user manuals 
• Oversee the conduct of User Acceptance Testing (UAT) and integration testing 
• Develop dashboards and provide regular status reports to project managers 
• Review work at critical milestones with team leader or sponsor to maintain their commitment and support 

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