Business Intelligence Director

The Business Intelligence Director sets the strategy, vision and policy for managing the day-to-day strategic and tactical operations of the business intelligence (BI) teams. He/She holds responsibilities associated with historical data sourcing and preparation, data storage, reporting, analytics, data exploration and information delivery. He works with senior management to understand and prioritize data and information requirements. He is responsible for setting up the BI Strategy within the organization. He oversees the development of testing methodology and criteria, standards, policies and procedures for the structure and attributes of the business intelligence tools and systems. He oversees budgeting and planning. He manages a team and is proficient in the analytics tools and techniques required by the organization. He is also familiar with the relevant software platforms on which the solution is deployed on. The BI Director has the ability to adopt a broader perspective and display analytical thinking for BI solutions. He is able to influence key stakeholders and spearhead a data driven approach to resolve business issues.

Skills and Competencies

Technical Skills & Competencies

Budgeting
Proficiency Level
"Develop long-term financial plans and budget requirements"
5
Business Innovation
Proficiency Level
"Inspire a culture of business and digital innovation within and beyond the organization"
6
Business Needs Analysis
Proficiency Level
"Lead comprehensive analysis to understand underlying drivers and present a compelling business case for proposed IT solutions"
5
Business Performance Management
Proficiency Level
"Formulate organizational performance systems and key performance indicators in alignment with organization’s vision, mission and values "
5
Data Analytics
Proficiency Level
"Manage and enhance organizational data science capability by refining financial and other business performance criteria and design data studies "
5

Generic Skills & Competencies

Problem Solving
Proficiency Level
Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities.
Advanced
Communication
Proficiency Level
"Negotiate with others to address issues and achieve mutual consensus."
Advanced
Leadership
Proficiency Level
Lead by example at team level. Encourage and guide others to adopt a point of view, make changes or take action. Provide a team environment that facilitates relationships building, teamwork and the development of others.
Intermediate
Lifelong Learning
Proficiency Level
Conduct self-reflective practices to review one’s learning to facilitate continual growth in one’s career or profession.
Advanced
Interpersonal Skills
Proficiency Level
Influence, guide and handle others’ emotions to build instrumental relationships and manage conflicts and disagreements.
Advanced

Critical Work Functions and Key Tasks

Set business intelligence (BI) strategy

• Outline the organisation’s business intelligence vision and strategy 
• Oversee ongoing development and operations of BI architecture 
• Establish approach for identifying business and information needs to enhance 
decision-making, polices and processes 
• Provide rationale, business cases and return on investment (ROI) models 
to get buy-in on the BI investment 
• Provide thought leadership to stakeholders in determining which BI solutions will enable the 
enterprise to achieve defined business goals

Define analysis process for BI

• Establish guidelines and criteria to direct historical data analytics, architecture, and technology 
• Advise on processes and procedures for gathering of operational data to examine 
past business performance 
• Set guidelines for appropriate structuring and enrichment of data

Present insights

• Provide BI insight updates and tactical, actionable recommendations 
to senior leaders and clients 
• Determine key messages to communicate from analyses and oversee 
the creation of a narrative for storytelling 
• Define the structure and tools to be applied in conceptualisation, 
design and building of visual dashboards and graphs

Establish BI standards and governance

• Develop standards, policies and procedures for the form, structure 
and attributes of the BI tools and systems 
• Create long-term data governance initiatives that serve to improve data quality 
across all systems over time 
• Provide guidance on best practices related to BI data governance

Manage people and organisation

• Review operational strategies, policies and targets across teams and projects
• Develop strategies for resource planning and utilisation
• Review the utilisation of resources 
• Oversee the development of learning roadmaps for teams and functions 
• Establish performance indicators to benchmark effectiveness of learning 
and development programs against best practices 
• Implement succession planning initiatives for key management positions

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