Customs Brokers

Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.

Sample of reported job titles:
Corporate Licensed Broker, Customs Broker

Occupation-Specific Information

Tasks

  • Sign documents on behalf of clients, using powers of attorney.
  • Provide advice on transportation options, types of carriers, or shipping routes.
  • Post bonds for the products being imported or assist clients in obtaining bonds.
  • Insure cargo against loss, damage, or pilferage.
  • Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.

Technology Skills

  • Compliance software:Automated system for customs data ASYCUDA
  • Data base user interface and query software:Automated commercial environment software ACE
    ,
    Customs records databases
    ,
    Microsoft Access
    ,
    Parts classification databases
    ,
    Tariff databases
  • Electronic mail software:Electronic data interchange EDI software
    ,
    Microsoft Outlook
  • Enterprise resource planning ERP software:SAP business and customer relations management software
  • Internet browser software:Web browser software

Occupational Requirements

Work Activities

  • Getting Information:Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Working with Computers:Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Communicating with Supervisors, Peers, or Subordinates:Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Processing Information:Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • Evaluating Information to Determine Compliance with Standards:Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Detailed Work Activities

  • Advise others on business or operational matters.
  • Advise others on financial matters.
  • Advise others on legal or regulatory compliance matters.
  • Advise others on logistics topics.
  • Calculate data to inform organizational operations.

Work Context

  • Telephone:100% responded"Every day"
  • Electronic Mail:100% responded"Every day"
  • Spend Time Sitting:90% responded"Continually or almost continually"
  • Importance of Being Exact or Accurate:85% responded"Extremely important"
  • Face-to-Face Discussions:83% responded"Every day"

Worker Requirements

Skills

  • Active Listening:Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Reading Comprehension:Understanding written sentences and paragraphs in work-related documents.
  • Complex Problem Solving:Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Critical Thinking:Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Speaking:Talking to others to convey information effectively.

Knowledge

  • Transportation:Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
  • English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Administrative:Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
  • Law and Government:Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  • Customer and Personal Service:Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Education

How much education does a new hire need to perform a job in this occupation? Respondents said:
  • 45%
    High School Diploma - or the equivalent (for example, GED)
  • 20%
    Bachelor's Degree
  • 20%
    Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production)
  • 10%
    Associate's Degree (or other 2-year degree)

Worker Characteristics

Abilities

  • Deductive Reasoning:The ability to apply general rules to specific problems to produce answers that make sense.
  • Written Comprehension:The ability to read and understand information and ideas presented in writing.
  • Near Vision:The ability to see details at close range (within a few feet of the observer).
  • Oral Comprehension:The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression:The ability to communicate information and ideas in speaking so others will understand.

Interests

  • Enterprising:Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Conventional:Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Work Values

  • Achievement:Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
  • Independence:Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Recognition:Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Work Styles

  • Attention to Detail:Job requires being careful about detail and thorough in completing work tasks.
  • Integrity:Job requires being honest and ethical.
  • Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Stress Tolerance:Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
  • Persistence:Job requires persistence in the face of obstacles.
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