Dental Assistants

Perform limited clinical duties under the direction of a dentist. Clinical duties may include equipment preparation and sterilization, preparing patients for treatment, assisting the dentist during treatment, and providing patients with instructions for oral healthcare procedures. May perform administrative duties such as scheduling appointments, maintaining medical records, billing, and coding information for insurance purposes.

Sample of reported job titles:
Certified Dental Assistant (CDA), Certified Registered Dental Assistant, Dental Assistant (DA), Expanded Dental Assistant, Expanded Duty Dental Assistant (EDDA), Expanded Functions Dental Assistant (EFDA), Oral Surgery Assistant, Orthodontic Assistant (Ortho Assistant), Registered Dental Assistant (RDA), Surgical Dental Assistant

Occupation-Specific Information

Tasks

  • Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist during dental procedures.
  • Expose dental diagnostic x-rays.
  • Record treatment information in patient records.
  • Take and record medical and dental histories and vital signs of patients.
  • Provide postoperative instructions prescribed by dentist.

Technology Skills

  • Accounting software:Quicken
  • Electronic mail software:Email software
  • Internet browser software:Web browser software
  • Medical software:Henry Schein Dentrix
    ,
    Kodak Dental Systems Kodak SOFTDENT Practice management software PMS
    ,
    Patterson Dental Supply Patterson EagleSoft
    ,
    The Systems Workplace TDOCS
  • Office suite software:Microsoft Office

Occupational Requirements

Work Activities

  • Getting Information:Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Assisting and Caring for Others:Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  • Working with Computers:Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Identifying Objects, Actions, and Events:Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Inspecting Equipment, Structures, or Materials:Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Detailed Work Activities

  • Administer basic health care or medical treatments.
  • Assist practitioners to perform medical procedures.
  • Clean medical equipment.
  • Explain technical medical information to patients.
  • Fit patients for assistive devices.

Work Context

  • Physical Proximity:88% responded"Very close (near touching)"
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets:88% responded"Every day"
  • Exposed to Radiation:84% responded"Every day"
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls:83% responded"Continually or almost continually"
  • Contact With Others:81% responded"Constant contact with others"

Worker Requirements

Skills

  • Active Listening:Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking:Talking to others to convey information effectively.
  • Reading Comprehension:Understanding written sentences and paragraphs in work-related documents.
  • Active Learning:Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Instructing:Teaching others how to do something.

Knowledge

  • Customer and Personal Service:Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Medicine and Dentistry:Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
  • English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Administration and Management:Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Administrative:Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Education

How much education does a new hire need to perform a job in this occupation? Respondents said:
  • 46%
    Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production)
  • 29%
    High School Diploma - or the equivalent (for example, GED)
  • 17%
    Some College Courses
  • 8%
    Associate's Degree (or other 2-year degree)

Worker Characteristics

Abilities

  • Near Vision:The ability to see details at close range (within a few feet of the observer).
  • Oral Expression:The ability to communicate information and ideas in speaking so others will understand.
  • Oral Comprehension:The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Speech Recognition:The ability to identify and understand the speech of another person.
  • Written Comprehension:The ability to read and understand information and ideas presented in writing.

Interests

  • Conventional:Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • Realistic:Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Social:Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Work Values

  • Relationships:Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Support:Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Working Conditions:Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Work Styles

  • Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Attention to Detail:Job requires being careful about detail and thorough in completing work tasks.
  • Self-Control:Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Stress Tolerance:Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
  • Integrity:Job requires being honest and ethical.
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