Equal Opportunity Representatives and Officers

Monitor and evaluate compliance with equal opportunity laws, guidelines, and policies to ensure that employment practices and contracting arrangements give equal opportunity without regard to race, religion, color, national origin, sex, age, or disability.

Sample of reported job titles:
Affirmative Action Officer (AA Officer), Civil Rights Investigator, Civil Rights Representative, Complaint Investigations Officer, Equal Employment Opportunity Officer (EEO Officer), Equal Employment Opportunity Representative (EEO Representative), Equal Opportunity Specialist

Occupation-Specific Information

Tasks

  • Investigate employment practices or alleged violations of laws to document and correct discriminatory factors.
  • Interpret civil rights laws and equal opportunity regulations for individuals or employers.
  • Study equal opportunity complaints to clarify issues.
  • Coordinate, monitor, or revise complaint procedures to ensure timely processing and review of complaints.
  • Prepare reports of selection, survey, or other statistics and recommendations for corrective action.

Technology Skills

  • Analytical or scientific software:Equitas EEOStat
    ,
    Peopleclick PayStat
  • Cloud-based data access and sharing software:Microsoft SharePoint
  • Compliance software:Bashen EEOFedSoft
    ,
    Bashen EEOSoft
    ,
    Equal employment opportunity EEO compliance software
  • Data base user interface and query software:Database software
    ,
    Microsoft Access
  • Electronic mail software:Microsoft Outlook

Occupational Requirements

Work Activities

  • Evaluating Information to Determine Compliance with Standards:Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Identifying Objects, Actions, and Events:Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Communicating with Supervisors, Peers, or Subordinates:Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Resolving Conflicts and Negotiating with Others:Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Analyzing Data or Information:Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Detailed Work Activities

  • Advise others on human resources topics.
  • Conduct surveys in organizations.
  • Confer with personnel to coordinate business operations.
  • Coordinate personnel recruitment activities.
  • Coordinate regulatory documentation activities.

Work Context

  • Electronic Mail:98% responded"Every day"
  • Telephone:88% responded"Every day"
  • Indoors, Environmentally Controlled:79% responded"Every day"
  • Spend Time Sitting:76% responded"Continually or almost continually"
  • Structured versus Unstructured Work:65% responded"A lot of freedom"

Worker Requirements

Skills

  • Active Listening:Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Reading Comprehension:Understanding written sentences and paragraphs in work-related documents.
  • Critical Thinking:Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Social Perceptiveness:Being aware of others' reactions and understanding why they react as they do.
  • Speaking:Talking to others to convey information effectively.

Knowledge

  • Law and Government:Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  • English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Personnel and Human Resources:Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Customer and Personal Service:Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Sociology and Anthropology:Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

Education

How much education does a new hire need to perform a job in this occupation? Respondents said:
  • 66%
    Bachelor's Degree
  • 14%
    Some College Courses
  • 12%
    Master's Degree

Worker Characteristics

Abilities

  • Written Comprehension:The ability to read and understand information and ideas presented in writing.
  • Oral Comprehension:The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Inductive Reasoning:The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Oral Expression:The ability to communicate information and ideas in speaking so others will understand.
  • Problem Sensitivity:The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

Interests

  • Social:Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
  • Enterprising:Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Conventional:Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Work Values

  • Relationships:Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Achievement:Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
  • Working Conditions:Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Work Styles

  • Integrity:Job requires being honest and ethical.
  • Attention to Detail:Job requires being careful about detail and thorough in completing work tasks.
  • Analytical Thinking:Job requires analyzing information and using logic to address work-related issues and problems.
  • Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Self-Control:Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
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