MehnaTi

Executive - Localization

The Executive - Localization coordinates internal and external processes to execute the localization of the organization's content for delivery to specific territories. He/ She maintains day-to-day communication with internal localization teams and vendors to monitor the progress of specific projects. He is also responsible for communicating expected quality standards for localization assets to internal localization teams and localization vendors. The work involves a high amount of coordination and communication with internal and external stakeholders. He spends most of his time liaising with external vendors as well as internal teams for content localization. He is expected to be effective at planning and stakeholder management in order to coordinate with all stakeholders involved in the localization processes and projects.

Skills and Competencies

Technical Skills & Competencies

Customer Behaviour Analysis
Proficiency Level
"Analyse data to develop insights pertaining to customer behaviours such as how marketing activities may be impacted to increase customer base."
3
Customisation and Localisation
Proficiency Level
"Execute content localisation and customisation activities in collaboration with vendors and organise localisation assets. "
3
Research
Proficiency Level
"Conduct detailed research and interpret preliminary findings."
2

Generic Skills & Competencies

Communication
Proficiency Level
"Communicate information with others to respond to general inquiries and to obtain specific information. "
Basic
Creative Thinking
Proficiency Level
Connect ideas or information from related fields or applications to address an immediate issue.
Basic
Sense Making
Proficiency Level
Identify relationships and linkages within different components of data.
Basic
Service Orientation
Proficiency Level
Exceed customer needs and expectations and handle service challenges with a positive mindset. Demonstrate an understanding of the organisation’s service vision, mission and values.
Basic
Problem Solving
Proficiency Level
Identify easily perceivable problems and follow given guidelines and procedures to solve the problems.
Basic

Critical Work Functions and Key Tasks

Plan localization operations

• Support the development of plans for localization operations
• Support decision making on outsourcing of localization processes in specific territories by studying information on potential partners
• Develop templates and dashboards to track metrics on localization performance

Develop localization standards

• Maintain updated language style guides to ensure highest quality and alignment with in-territory traditions and theatrical expectations 
• Support the teams in the development of the localisation management platform to drive the organization's localization efforts
• Communicate quality of standards to linguists, translators and localization vendors

Execute localization projects and processes

• Identify vendors for outsourcing localization efforts in specific territories
• Coordinate with the legal team for the contracting of localization vendors
• Coordinate entire project localization process from quoting and scheduling to delivery
• Prepare project files and assets to be assigned internally or outsourced to vendors
• Maintain the localization management platform translation database
• Maintain project documentation, file versions, source files and storage

Evaluate localization processes

• Track key tactical and high level metrics to evaluate and report localization performance
• Provide insights into the results of localization projects and processes and the success of the localized content
• Utilize customer insights and feedback to generate ideas to improve localization systems, guidelines and processes

More Information

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