Home Health Aides

Monitor the health status of an individual with disabilities or illness, and address their health-related needs, such as changing bandages, dressing wounds, or administering medication. Work is performed under the direction of offsite or intermittent onsite licensed nursing staff. Provide assistance with routine healthcare tasks or activities of daily living, such as feeding, bathing, toileting, or ambulation. May also help with tasks such as preparing meals, doing light housekeeping, and doing laundry depending on the patient's abilities.

Sample of reported job titles:
Caregiver, Certified Home Health Aide (CHHA), Certified Medical Aide (CMA), Certified Nurses Aide (CNA), Home Attendant, Home Care Aide, Home Health Aide (HHA), Home Health Provider, Hospice Aide, In Home Caregiver

Occupation-Specific Information

Tasks

  • Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
  • Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
  • Provide patients and families with emotional support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability or illness.
  • Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.
  • Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.

Technology Skills

  • Cloud-based data access and sharing software:Microsoft SharePoint
  • Customer relationship management CRM software:Salesforce software
  • Data base reporting software:Mi-Co software
  • Data base user interface and query software:Microsoft Access
    ,
    Oracle software
  • Electronic mail software:Microsoft Exchange
    ,
    Microsoft Outlook

Occupational Requirements

Work Activities

  • Assisting and Caring for Others:Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  • Getting Information:Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Communicating with Supervisors, Peers, or Subordinates:Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Documenting/Recording Information:Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Identifying Objects, Actions, and Events:Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Detailed Work Activities

  • Accompany patients or clients on outings to provide assistance.
  • Administer therapy treatments to patients using hands or physical treatment aids.
  • Apply bandages, dressings, or splints.
  • Assess physical conditions of patients to aid in diagnosis or treatment.
  • Assist patients with daily activities.

Work Context

  • Physical Proximity:80% responded"Very close (near touching)"
  • Contact With Others:77% responded"Constant contact with others"
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets:66% responded"Every day"
  • Face-to-Face Discussions:58% responded"Every day"
  • Indoors, Environmentally Controlled:54% responded"Every day"

Worker Requirements

Skills

  • Active Listening:Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Service Orientation:Actively looking for ways to help people.
  • Social Perceptiveness:Being aware of others' reactions and understanding why they react as they do.
  • Critical Thinking:Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Monitoring:Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Knowledge

  • Customer and Personal Service:Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Education

How much education does a new hire need to perform a job in this occupation? Respondents said:
  • 63%
    High School Diploma - or the equivalent (for example, GED)
  • 21%
    Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production)
  • 9%
    Associate's Degree (or other 2-year degree)
  • 7%
    Some College Courses

Worker Characteristics

Abilities

  • Oral Expression:The ability to communicate information and ideas in speaking so others will understand.
  • Oral Comprehension:The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Problem Sensitivity:The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
  • Near Vision:The ability to see details at close range (within a few feet of the observer).
  • Inductive Reasoning:The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Interests

  • Social:Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
  • Realistic:Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Work Values

  • Relationships:Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Support:Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Independence:Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Work Styles

  • Integrity:Job requires being honest and ethical.
  • Self-Control:Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Concern for Others:Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Attention to Detail:Job requires being careful about detail and thorough in completing work tasks.
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