Human Resources Managers
Plan, direct, or coordinate human resources activities and staff of an organization.
Sample of reported job titles:
Employee Relations Manager, HR Administration Director (Human Resources Administration Director), Human Resources Director (HR Director), Human Resources Manager (HR Manager), Human Resources Operations Manager
Occupation-Specific Information
Tasks
- Administer compensation, benefits, and performance management systems, and safety and recreation programs.
- Identify staff vacancies and recruit, interview, and select applicants.
- Allocate human resources, ensuring appropriate matches between personnel.
- Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.
- Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
Technology Skills
- Accounting software:AccountantsWorld Payroll Relief,Intuit QuickBooks,New World Systems Logos.NET,Sage 50 Accounting
- Analytical or scientific software:IBM SPSS Statistics
- Business intelligence and data analysis software:IBM Cognos Impromptu,Oracle Business Intelligence Enterprise Edition
- Charting software:AASoftTech Web Organization Chart
- Compliance software:Stratitec TimeIPS
Occupational Requirements
Work Activities
- Communicating with Supervisors, Peers, or Subordinates:Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Establishing and Maintaining Interpersonal Relationships:Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Resolving Conflicts and Negotiating with Others:Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Staffing Organizational Units:Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
- Making Decisions and Solving Problems:Analyzing information and evaluating results to choose the best solution and solve problems.
Detailed Work Activities
- Administer compensation or benefits programs.
- Advise others on career or personal development.
- Advise others on legal or regulatory compliance matters.
- Analyze data to inform operational decisions or activities.
- Analyze data to inform personnel decisions.
Work Context
- Telephone:100% responded"Every day"
- Electronic Mail:100% responded"Every day"
- Face-to-Face Discussions:96% responded"Every day"
- Indoors, Environmentally Controlled:79% responded"Every day"
- Freedom to Make Decisions:79% responded"A lot of freedom"
Worker Requirements
Skills
- Active Listening:Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Management of Personnel Resources:Motivating, developing, and directing people as they work, identifying the best people for the job.
- Speaking:Talking to others to convey information effectively.
- Judgment and Decision Making:Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Reading Comprehension:Understanding written sentences and paragraphs in work-related documents.
Knowledge
- Personnel and Human Resources:Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Administration and Management:Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Law and Government:Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Education and Training:Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
- 74%Bachelor's Degree
- 9%Master's Degree
- 9%Post-Baccalaureate Certificate - awarded for completion of an organized program of study; designed for people who have completed a Baccalaureate degree but do not meet the requirements of academic degrees carrying the title of Master.
Worker Characteristics
Abilities
- Oral Comprehension:The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression:The ability to communicate information and ideas in speaking so others will understand.
- Written Comprehension:The ability to read and understand information and ideas presented in writing.
- Deductive Reasoning:The ability to apply general rules to specific problems to produce answers that make sense.
- Speech Clarity:The ability to speak clearly so others can understand you.
Interests
- Enterprising:Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Social:Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
- Conventional:Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Work Values
- Relationships:Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Recognition:Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
- Working Conditions:Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Work Styles
- Integrity:Job requires being honest and ethical.
- Self-Control:Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Leadership:Job requires a willingness to lead, take charge, and offer opinions and direction.
- Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Cooperation:Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
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