MehnaTi

Locker Room, Coatroom, and Dressing Room Attendants

Provide personal items to patrons or customers in locker rooms, dressing rooms, or coatrooms.

Sample of reported job titles:
Athletic Equipment Manager, Coat Check Attendant, Coat Checker, Coat Room Attendant, Fitting Room Attendant, Ladies Locker Room Attendant, Locker Room Attendant, Spa Attendant

Occupation-Specific Information

Tasks

  • Assign dressing room facilities, locker space, or clothing containers to patrons of athletic or bathing establishments.
  • Answer customer inquiries or explain cost, availability, policies, and procedures of facilities.
  • Check supplies to ensure adequate availability, and order new supplies when necessary.
  • Refer guest problems or complaints to supervisors.
  • Clean and polish footwear, using brushes, sponges, cleaning fluid, polishes, waxes, liquid or sole dressing, and daubers.

Technology Skills

  • Internet browser software:Web browser software
  • Inventory management software:IntelliTrack DMS Check In-Out
    ,    Inventory tracking software
    ,    SportSoft Equipment Manager
  • Office suite software:Microsoft Office
  • Spreadsheet software:IBM Lotus 1-2-3
    ,    Microsoft Excel
  • Web page creation and editing software:Facebook

Occupational Requirements

Work Activities

  • Establishing and Maintaining Interpersonal Relationships:Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Getting Information:Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Performing for or Working Directly with the Public:Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Judging the Qualities of Objects, Services, or People:Assessing the value, importance, or quality of things or people.
  • Performing General Physical Activities:Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.

Detailed Work Activities

  • Administer first aid.
  • Arrange services or reservations for patrons.
  • Assign resources or facilities to patrons or employees.
  • Clean fabrics or apparel.
  • Clean facilities or work areas.

Work Context

  • Indoors, Environmentally Controlled:92% responded"Every day"
  • Contact With Others:90% responded"Constant contact with others"
  • Face-to-Face Discussions:80% responded"Every day"
  • Deal With External Customers:63% responded"Extremely important"
  • Work With Work Group or Team:58% responded"Extremely important"

Worker Requirements

Skills

  • Speaking:Talking to others to convey information effectively.
  • Active Listening:Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Service Orientation:Actively looking for ways to help people.
  • Social Perceptiveness:Being aware of others' reactions and understanding why they react as they do.

Knowledge

  • Customer and Personal Service:Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Education

How much education does a new hire need to perform a job in this occupation? Respondents said:
  • 65%
    High School Diploma - or the equivalent (for example, GED)
  • 22%
    Less than a High School Diploma
  • 8%
    Some College Courses

Worker Characteristics

Abilities

  • Speech Recognition:The ability to identify and understand the speech of another person.
  • Oral Comprehension:The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Speech Clarity:The ability to speak clearly so others can understand you.
  • Oral Expression:The ability to communicate information and ideas in speaking so others will understand.

Interests

  • Social:Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
  • Enterprising:Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Conventional:Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Work Values

  • Relationships:Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Independence:Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Support:Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Work Styles

  • Self-Control:Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Cooperation:Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Attention to Detail:Job requires being careful about detail and thorough in completing work tasks.
  • Integrity:Job requires being honest and ethical.
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