Manager - Linear Media Infrastructure
The Manager - Linear Media Infrastructure manages the plan, design, procurement, installation and maintenance of all linear media equipment and infrastructure for the organization. He/She plans and delivers projects for new facilities, as well as decommissioning of redundant infrastructure. He uses relevant performance metrics to evaluate performance of current linear media infrastructure and ideate possible enhancements to improve media operations . He also drives preventive maintenance of linear media equipment and infrastructure. The work requires driving multiple concurrent projects involving several internal and external stakeholders. He spends most of his time planning and overseeing projects as well as day-to-day operations. He should be an expert planner and an effective people manager. He should be able to manage multiple projects and various stakeholders effectively.
Skills and Competencies
Technical Skills & Competencies
Generic Skills & Competencies
Critical Work Functions and Key Tasks
• Develop plans for the organisation's linear media infrastructure upgrade
• Prioritise infrastructure upgrades based on criticality, functional benefits, budgetary constraints and organisational strategy
• Prepare budget for proposed infrastructure projects
• Maintain business relationships with key equipment and maintenance service vendors
• Outline project scope, deliverables and success criteria in alignment with the organisation's linear media infrastructure requirements
• Allocate roles and responsibilities to the project team for linear media infrastructure projects
• Review technical designs for equipment and infrastructure as per project scope
• Allocate resources to the project team
• Give approvals to the project team
• Seek approvals for equipment and material procurement by creating and submitting requisitions for approval
• Purchase equipment and materials using the appropriate tendering process by coordinating with the procurement team
• Oversee the installation of new linear media equipment and infrastructure
• Approve the commissioning of new linear media equipment after analysing test reports and checking for
adherence to desired parameters
• Develop annual preventive maintenance schedule in collaboration with the linear media operations team
• Oversee the preventive maintenance calendar and periodic reviews on the preventive maintenance
• Develop internal service level agreements (SLAs) for troubleshooting technical faults, in collaboration with
the linear media operations team
• Facilitate resolution of technical issues that cannot be resolved in-house by engaging external vendors
• Develop standard operating procedures (SOPs) for preventive and corrective maintenance processes
• Evaluate performance of linear media infrastructure by analysing key performance metrics
• Analyse and develop supportable solutions for major breakdowns in collaboration with the linear media operations team and vendors
• Develop measures to improve performance of linear media infrastructure
• Review linear media equipment and infrastructure to recommend upgrade
• Implement key infrastructural changes to automate linear media processes
• Communicate common goals, direction and accountability among staff
• Develop staff by coaching, mentoring and engaging in career discussions
• Exhibit effective performance management practices within department in accordance with organisational policies and procedures
• Monitor budgets, forecasting, work allocations and staffing of the various departments