Network and Computer Systems Administrators
Install, configure, and maintain an organization's local area network (LAN), wide area network (WAN), data communications network, operating systems, and physical and virtual servers. Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems. Review system and application logs and verify completion of scheduled jobs, including system backups. Analyze network and server resource consumption and control user access. Install and upgrade software and maintain software licenses. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software.
Sample of reported job titles:
Information Analyst, Information Systems Manager (IS Manager), Information Technology Specialist (IT Specialist), LAN Specialist (Local Area Network Specialist), Local Area Network Administrator (LAN Administrator), Network Administrator, Network Coordinator, Network Manager, Systems Administrator
Occupation-Specific Information
Tasks
- Perform data backups and disaster recovery operations.
- Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
- Plan, coordinate, and implement network security measures to protect data, software, and hardware.
- Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
- Perform routine network startup and shutdown procedures, and maintain control records.
Technology Skills
- Access software:Access management software,Citrix cloud computing software,IBM Tivoli software,Mac HelpMate,Remote desktop control software
- Administration software:Cisco Systems CiscoWorks,Dynamic host configuration protocol DHCP,Element management software,Hewlett-Packard HP Network Node Manager,Network address management software,Network documentation software,Network management software,Network shutdown software,Simple network management protocol SNMP software
- Analytical or scientific software:Root cause analysis software,SAS statistical software,StataCorp Stata
- Application server software:Citrix XenApp,Docker,GitHub,Oracle WebLogic Server,Red Hat OpenShift,Red Hat WildFly
- Authentication server software:Password management software
Occupational Requirements
Work Activities
- Working with Computers:Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Making Decisions and Solving Problems:Analyzing information and evaluating results to choose the best solution and solve problems.
- Updating and Using Relevant Knowledge:Keeping up-to-date technically and applying new knowledge to your job.
- Getting Information:Observing, receiving, and otherwise obtaining information from all relevant sources.
- Organizing, Planning, and Prioritizing Work:Developing specific goals and plans to prioritize, organize, and accomplish your work.
Detailed Work Activities
- Analyze data to identify or resolve operational problems.
- Analyze project data to determine specifications or requirements.
- Collaborate with others to resolve information technology issues.
- Collect data about customer needs.
- Conduct research to gain information about products or processes.
Work Context
- Indoors, Environmentally Controlled:96% responded"Every day"
- Electronic Mail:90% responded"Every day"
- Telephone:71% responded"Every day"
- Importance of Being Exact or Accurate:71% responded"Very important"
- Contact With Others:67% responded"Constant contact with others"
Worker Requirements
Skills
- Critical Thinking:Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Judgment and Decision Making:Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Reading Comprehension:Understanding written sentences and paragraphs in work-related documents.
- Systems Analysis:Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Active Listening:Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Knowledge
- Computers and Electronics:Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Customer and Personal Service:Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Engineering and Technology:Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- Telecommunications:Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
- 52%Bachelor's Degree
- 20%Associate's Degree (or other 2-year degree)
- 10%Master's Degree
- 10%Some College Courses
- 7%Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production)
Worker Characteristics
Abilities
- Problem Sensitivity:The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
- Information Ordering:The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Written Comprehension:The ability to read and understand information and ideas presented in writing.
- Deductive Reasoning:The ability to apply general rules to specific problems to produce answers that make sense.
- Inductive Reasoning:The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Interests
- Investigative:Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
- Realistic:Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Conventional:Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Work Values
- Working Conditions:Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
- Support:Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Achievement:Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Work Styles
- Attention to Detail:Job requires being careful about detail and thorough in completing work tasks.
- Analytical Thinking:Job requires analyzing information and using logic to address work-related issues and problems.
- Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Integrity:Job requires being honest and ethical.
- Cooperation:Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
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