Postal Service Mail Sorters, Processors, and Processing Machine Operators
Prepare incoming and outgoing mail for distribution for the United States Postal Service (USPS). Examine, sort, and route mail. Load, operate, and occasionally adjust and repair mail processing, sorting, and canceling machinery. Keep records of shipments, pouches, and sacks, and perform other duties related to mail handling within the postal service. Includes postal service mail sorters and processors employed by USPS contractors.
Sample of reported job titles:
Automation Clerk, Computer Forwarding System Markup Clerk (CFS Markup Clerk), Distribution Clerk, Flat Sorting Machine Clerk (FSM Clerk), Mail Handler, Mail Handler Equipment Operator, Mail Processing Clerk, Mail Processor, Parcel Post Distribution Machine Operator (PDPMO), Small Package and Bundle Sorter Clerk (SPBS Clerk)
Occupation-Specific Information
Tasks
- Direct items according to established routing schemes, using computer-controlled keyboards or voice-recognition equipment.
- Bundle, label, and route sorted mail to designated areas, depending on destinations and according to established procedures and deadlines.
- Train new workers.
- Distribute incoming mail into the correct boxes or pigeonholes.
- Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters.
Technology Skills
- Bar coding software:Barcode reader software
- Cloud-based data access and sharing software:Microsoft SharePoint
- Data base management system software:Teradata Database
- Data base user interface and query software:Address Management System AMS,Directory software
- Enterprise resource planning ERP software:Delivery operations information system DOIS,SAP business and customer relations management software
Occupational Requirements
Work Activities
- Handling and Moving Objects:Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
- Performing General Physical Activities:Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
- Communicating with Supervisors, Peers, or Subordinates:Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Getting Information:Observing, receiving, and otherwise obtaining information from all relevant sources.
- Establishing and Maintaining Interpersonal Relationships:Developing constructive and cooperative working relationships with others, and maintaining them over time.
Detailed Work Activities
- Attach identification information to products, items or containers.
- Distribute incoming mail.
- Load materials or equipment.
- Maintain office equipment in proper operating condition.
- Obtain personal or financial information about customers or applicants.
Work Context
- Indoors, Environmentally Controlled:100% responded"Every day"
- Time Pressure:88% responded"Every day"
- Sounds, Noise Levels Are Distracting or Uncomfortable:84% responded"Every day"
- Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls:80% responded"Continually or almost continually"
- Face-to-Face Discussions:74% responded"Every day"
Worker Requirements
Skills
- Monitoring:Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Knowledge
- English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
- 81%High School Diploma - or the equivalent (for example, GED)
- 12%Less than a High School Diploma
Worker Characteristics
Abilities
- Near Vision:The ability to see details at close range (within a few feet of the observer).
- Manual Dexterity:The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Category Flexibility:The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Information Ordering:The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Multilimb Coordination:The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
Interests
- Conventional:Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Realistic:Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Work Values
- Support:Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Relationships:Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Working Conditions:Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Work Styles
- Integrity:Job requires being honest and ethical.
- Attention to Detail:Job requires being careful about detail and thorough in completing work tasks.
- Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Cooperation:Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Self-Control:Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
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