Pre-Sales Consultant
The Pre-Sales Consultant is responsible for providing pre-sales technical expertise to the sales team and clients during the sales process. He/ She delivers presentations and technical demonstrations of the organization's products to prospective clients. He translates the client's business requirements into technical specifications and requirements, and provides technical inputs for proposals, tenders, bids and any relevant documents. He uses prescribed guidelines or policies to analyze and solve problems. He works in a fast-paced and dynamic environment, and travels frequently to clients' premises for technical sales pitches and meetings. He is familiar with client relationship management and sales tools. He possesses deep product and technical knowledge, and is knowledgeable of the trends, developments and challenges of the industry domain. The Pre-Sales Consultant displays effective listening skills and is inquisitive in nature. He possesses deep technical and domain knowledge, pays attention to detail, and has strong analytical and problem-solving capabilities. He has a service-oriented personality and is a team player who works towards developing solutions collaboratively.
Skills and Competencies
Technical Skills & Competencies
Generic Skills & Competencies
Critical Work Functions and Key Tasks
• Collaborate with sales teams to develop and recommend products and services that meet customer requirements
• Collate customer needs and business requirements to support development of technical requirements and solutions
• Develop technical product collaterals for use by sales staff and customers
• Provide product, service and technology training to the sales team
• Engage in customer meetings to build deeper understanding of technical requirements and solutions
• Create pre-sales product and services propositions
• Oversee the collection of information on customer needs, priorities and market trends
• Identify impact of technological developments on pre- sales activities
• Develop proposals and conduct presentations, trainings and product demonstrations to customers
• Develop collateral for recommended solutions to be presented to the customer
• Answer customer queries and requests for information on the product and/or service
• Present recommended solutions to customer for validation and improvements
• Translates business requirements of the client into technical specifications and requirements
• Conduct negotiation on technical aspects of contracts
• Diagnose technical issues arising from the development of prototypes for resolution
• Develop Proof-of-Concepts to establish feasibility of products and services based on the client’s needs and requirements
• Align prototype development to project objectives, technical requirements, schedules, deliverables and cost estimates
• Document proposed solutions and steps