Program Director
The Program Director leads and sets the direction for executing cross-functional and regional programs from initiation to completion. He creates portfolio roadmaps, defines and/or modifies portfolio processes and procedures, develop the portfolio risk management plan, and monitors performance of portfolios. He/She partners with business leaders and determines program goals that support business objectives and strategies. He directs a team of professionals and third-party vendors or service providers towards reaching organizational goals related to programs. He manages risks that affect the delivery of outcomes. He designs, develops and implements operating policies. He also drives the adoption of Agile practices and values for projects and programs within the organization, including the implementation of Scrum process framework. He works in a team setting and is knowledgeable of Agile practices and methodology, project management methodologies and tools, as well as Scrum process framework. As one who directs multiple programs, the Program Director adopts a broad, global perspective and is confident in making critical decisions and handles competing resource needs with implications on various projects and stakeholders. He is an excellent leader who has a passion for mentoring and developing professionals in the team.
Skills and Competencies
Technical Skills & Competencies
Generic Skills & Competencies
Critical Work Functions and Key Tasks
• Act as Subject Matter Expert on program management by defining framework, templates, tools and systems
to deliver on cost, time and quality metrics
• Create portfolio roadmaps prioritisation, inter-dependency analysis, and organisational constraints to validate
and communicate the portfolio components sequencing, dependencies, and strategic alignment
• Develop systems to measure conformance of the application for program management framework and
take the necessary corrective action
• Define and establish a governance model and structure, policies, and decision-making roles, responsibilities,
rights and authorities to support decision-making and achieve strategic goals
• Monitor the portfolio performance using reports, conversations, dashboards, and auditing techniques
• Evaluate portfolio effectiveness and efficiency and maintain strategic alignment
• Set expectations for periodic milestone reviews including status reports, program risk identification and other dashboards
• Oversee the adoption of Agile practices and values for projects and programs
• Analyse and optimise the consolidated allocation and/or re-allocation of capacity using supply and/or demand management
and scenario analysis techniques to ensure
• Develop the portfolio risk management plan, using governance risk guidelines, processes, and procedures and
other organisational assets to capitalise on opportunities and respond to risks
• Develop, monitor, and maintain portfolio-level risk register, strategic goals and objectives, to business value,
and escalated from portfolio components, using risk management processes
• Resolve escalated issues to ensure deliverables meet with program objectives
• Manage and escalate issues by communicating recommended actions to decision makers for timely approval
and implementation of proposed solution(s)
• Review operational strategies, policies and targets across teams and projects
• Develop strategies for resource planning and utilisation
• Review the utilisation of resources
• Oversee the development of learning roadmaps for teams and functions
• Establish performance indicators to benchmark effectiveness of learning and development programmes against best practices
• Implement succession planning initiatives for key management positions