Property, Real Estate, and Community Association Managers
Plan, direct, or coordinate the selling, buying, leasing, or governance activities of commercial, industrial, or residential real estate properties. Includes managers of homeowner and condominium associations, rented or leased housing units, buildings, or land (including rights-of-way).
Sample of reported job titles:
Apartment Manager, Community Association Manager, Community Manager, Lease Administration Supervisor, Leasing Manager, Occupancy Director, On-Site Manager, Property Manager, Real Estate Manager, Resident Manager
Occupation-Specific Information
Tasks
- Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
- Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
- Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
- Investigate complaints, disturbances, and violations and resolve problems, following management rules and regulations.
- Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
Technology Skills
- Access software:Biometric reader software,Card key management software
- Accounting software:Intuit QuickBooks,RealEasyBooks ezREB,Sage 50 Accounting,Tax software,TrackPro Services TrackPro Manager,Turtle Creek Software Goldenseal
- Calendar and scheduling software:Calendar and scheduling software
- Cloud-based data access and sharing software:Google Drive
- Data base user interface and query software:Advantos Systems DataTrust Enterprise,Bostonpost Technology Property Manager,Domin-8 Enterprise Solutions RentRight,Domin-8 Enterprise Solutions Tenant Pro,FullHouse Software Investment Property Manager,IDEAS Software & Training IDEAS Property Clerk,Infor Global Solutions eSITE,Intuit MRI Residential,iRealty Manager,Jenark Business Systems,Just So Software The Property Manager,LandlordMax,Landport Systems Landport,London Computer Systems Rent Manager,Microsoft Access,O'Brien Grasso RE Software Property Master,Property Boulevard,Property Solutions International ResidentPortal,PropertyView Solutions Remanage,Propertyware,PT Software Solutions PT Rental Assistant,Qualitica RentBoss,Quicken,RealPage OneSite,SpiritWorks Software Development Rental Property Tracker Plus,SS&C Technologies Skyline Property Management,TCG Technologies i-CAM,W G Software Tenant File,Yardi software,Yardi Systems Yardi Enterprise,Yardi Systems Yardi Voyager Commercial,Yardi Systems Yardi Voyager Condo, Co-op, and HOA,Yardi Systems Yardi Voyager Residential
Occupational Requirements
Work Activities
- Making Decisions and Solving Problems:Analyzing information and evaluating results to choose the best solution and solve problems.
- Getting Information:Observing, receiving, and otherwise obtaining information from all relevant sources.
- Communicating with Supervisors, Peers, or Subordinates:Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Working with Computers:Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Coordinating the Work and Activities of Others:Getting members of a group to work together to accomplish tasks.
Detailed Work Activities
- Analyze financial records or reports to determine state of operations.
- Analyze financial records to improve budgeting or planning.
- Analyze forecasting data to improve business decisions.
- Communicate organizational information to customers or other stakeholders.
- Communicate with government agencies.
Work Context
- Telephone:95% responded"Every day"
- Electronic Mail:95% responded"Every day"
- Face-to-Face Discussions:84% responded"Every day"
- Contact With Others:75% responded"Constant contact with others"
- Indoors, Environmentally Controlled:70% responded"Every day"
Worker Requirements
Skills
- Speaking:Talking to others to convey information effectively.
- Reading Comprehension:Understanding written sentences and paragraphs in work-related documents.
- Active Listening:Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Coordination:Adjusting actions in relation to others' actions.
- Writing:Communicating effectively in writing as appropriate for the needs of the audience.
Knowledge
- Customer and Personal Service:Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Administration and Management:Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Economics and Accounting:Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
- English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Law and Government:Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
- 55%Bachelor's Degree
- 15%High School Diploma - or the equivalent (for example, GED)
- 10%First Professional Degree - awarded for completion of a program that: requires at least 2 years of college work before entrance into the program, includes a total of at least 6 academic years of work to complete, and provides all remaining academic requirements to begin practice in a profession.
- 10%Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production)
Worker Characteristics
Abilities
- Oral Comprehension:The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression:The ability to communicate information and ideas in speaking so others will understand.
- Written Comprehension:The ability to read and understand information and ideas presented in writing.
- Written Expression:The ability to communicate information and ideas in writing so others will understand.
- Inductive Reasoning:The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Interests
- Enterprising:Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Conventional:Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Work Values
- Independence:Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Achievement:Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
- Working Conditions:Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Work Styles
- Integrity:Job requires being honest and ethical.
- Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Attention to Detail:Job requires being careful about detail and thorough in completing work tasks.
- Stress Tolerance:Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
- Initiative:Job requires a willingness to take on responsibilities and challenges.
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