Security Operations Analyst

The Security Operations Analyst performs real-time analysis and trending of security log data from various security devices and systems. He/ She maintains data sources feeding the log monitoring system, develops and maintains detection and alerting rules. He responds to user incident reports and evaluates the type and severity of security events. He documents incidents and develops reports. He identifies recurring security issues and risks to develop mitigation plans and recommends process improvements. He interprets and applies security policies and procedures. He is required to be on standby with on-call availability with varied shifts including nights, weekends and holidays. He is familiar with cyber security standards, protocols and frameworks, and works in accordance with the Cyber Security Act 2018. He is knowledgeable in using various cyber security monitoring and testing tools and techniques. The Security Operations Analyst is diligent and takes an analytical approach to perform real-time analyses. He is skilled in synthesizing trends and insights, and is confident in putting forth creative mitigation plans and solutions to security incidents.

Skills and Competencies

Technical Skills & Competencies

Audit and Compliance
Proficiency Level
"Conduct audits, analyze results and implement changes to address identified gaps"
3
Business Continuity
Proficiency Level
"Implement business continuity and contingency procedures and exercises"
4
Cyber and Data Breach Incident Management
Proficiency Level
"Troubleshoot incidents, escalate alerts to relevant stakeholder, and analyze root causes and implications of incidents "
3
Cyber Risk Management
Proficiency Level
"Develop cyber risk assessment techniques and roll-out endorsed measures to address identified cyber security risks, threats and vulnerabilities "
4
Disaster Recovery Management
Proficiency Level
Identify and implement recovery solutions to support disaster recovery strategies
4

Generic Skills & Competencies

Communication
Proficiency Level
"Articulate and discuss ideas and persuade others to achieve common outcomes "
Intermediate
Creative Thinking
Proficiency Level
Connect or combine ideas or information from unrelated fields or applications to generate multiple ideas to bring about a specific outcome.
Intermediate
Problem Solving
Proficiency Level
Identify less perceivable problems and use problem solving tools and techniques to solve the problems.
Intermediate
Sense Making
Proficiency Level
Interpret data to uncover patterns and trends between various sources of data.
Intermediate
Teamwork
Proficiency Level
Facilitate work team activities, provide assistance and support needed by team members and promote ownership and commitment among team members to work goals to improve team performance.
Intermediate

Critical Work Functions and Key Tasks

Monitor cyber security systems

• Carries out audits, reviews, security control assessments, and tests of security operations 
based on established schedules and protocols 
• Perform real-time analysis and trending of security log data from cyber security systems 
• Analyse security event data to identify suspicious and malicious activities 
• Provide inputs to improve security monitoring rules and alerts 
• Document processes related to cyber security monitoring 

Maintain cyber security operations

• Implement cyber security protocols 
• Formulate emergency response procedures 
• Maintain data sources feeding the log monitoring system 
• Schedule security checks in accordance with reporting schedules 
• Prepare periodic status reports for presentation to management 

Manage response to cyber security incidents

• Review security incident reports 
• Analyse the type and severity of cyber security incidents 
• Assist in establishing procedures for handling detected cyber security incidents 
• Provide status updates during the lifecycle of a cyber security incident 
• Prepare final incident report detailing the events of the cyber security incident 
• Support the maintenance and update of business recovery, 
contingency plans and procedures

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