Security Operations Manager

The Security Operations Manager plans and oversees monitoring and maintenance of security operations and provides direction and leadership to internal resources. He/ She provides expertise on security technologies and innovative security concepts and works toward enhancing the resilience of security operations. He coordinates ongoing reviews of existing security programs, protocols and planned upgrades. He establishes escalation processes for security incidents and develops contingency plans and disaster recovery procedures. He focuses on policy implementation and control. He is familiar with cyber security standards, protocols and frameworks, and ensures the organization’s compliance with the Cyber Security Act 2018. He is knowledgeable in using various cyber security monitoring and testing tools and techniques. The Security Operations Manager is diligent and watchful in monitoring security operations, systems and activities. He is also a confident leader who develops plans and solutions to address security incidents and also one who has a passion for engaging and developing others in his team.

Skills and Competencies

Technical Skills & Competencies

Audit and Compliance
Proficiency Level
"Develop and enhance compliance processes based on an evaluation of gaps in business and IT operations"
4
Budgeting
Proficiency Level
"Develop long-term financial plans and budget requirements"
5
Business Continuity
Proficiency Level
"Develop business continuity plans, and direct resources to establish and maintain business continuity processes"
5
Business Performance Management
Proficiency Level
"Formulate organizational performance systems and key performance indicators in alignment with organization’s vision, mission and values "
5
Cyber and Data Breach Incident Management
Proficiency Level
"Develop incident management procedures and synthesize incident-related analyses to distill key insights, resolve incidents and establish mitigating and preventive solutions "
4

Generic Skills & Competencies

Communication
Proficiency Level
"Negotiate with others to address issues and achieve mutual consensus."
Advanced
Developing People
Proficiency Level
Provide mentorship to help others to develop their professional and personal development to improve performance and further their careers.
Advanced
Resource Management
Proficiency Level
Establish strategies for the allocation and deployment of resources efficiently and effectively.
Advanced
Sense Making
Proficiency Level
Analyse data relationships, patterns and trends to gain important insights and make informed decisions.
Advanced

Critical Work Functions and Key Tasks

Implement cyber security strategy

• Develop the organisation’s cyber security strategy 
• Align security operations functions with the organization’s overall business objectives 
• Advise senior leaders on critical issues that may affect corporate security objectives 
• Advise the design and implementation of security policy and controls 
• Provide expertise on security technologies and innovative security concepts 
• Provide technical and operational oversight for security tool deployment and implementation

Monitor cyber security systems

• Develop plans for monitoring security systems and responding to cyber security incidents 
• Oversee the identification and measurement of critical cyber security operations metrics 
• Develop cyber threat detection and incident alert rules and implement regulations 
• Monitor levels of service of the cyber security operations 
• Present periodic cyber security status reports to management

Maintain cyber security operations

• Oversee planning and coordination of 24 x 7 security operations coverage 
• Coordinate ongoing reviews of existing security programs, protocols and planned upgrades 
• Monitor compliance to security policies, regulations, rules and norms 
• Drive continuous improvement of security operations

Manage response to cyber security incidents

• Formulate internal guidelines for processing and escalation of cyber security incidents 
• Review reports on incidents and breaches of cyber security 
• Oversee prioritization of alerts and resources for incident responses 
• Present final incident reports on cyber security incidents to senior management for approval 
• Recommend systems and procedures for the prevention, detection, 
containment and correction of cyber security breaches 

Manage people and organization

• Formulate internal guidelines for processing and escalation of cyber security incidents 
• Review reports on incidents and breaches of cyber security 
• Oversee prioritization of alerts and resources for incident responses 
• Present final incident reports on cyber security incidents to senior management for approval 
• Recommend systems and procedures for the prevention, detection, 
containment and correction of cyber security breaches 

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