Telecommunications Line Installers and Repairers
Install and repair telecommunications cable, including fiber optics.
Sample of reported job titles:
Cable Splicer, Cable Technician, Cable Television Technician (Cable TV Tech), Combination Technician, Field Service Technician, Installation and Repair Technician (I and R Technician), Installer, Lineman, Outside Plant Technician, Service Technician
Occupation-Specific Information
Tasks
- Travel to customers' premises to install, maintain, or repair audio and visual electronic reception equipment or accessories.
- Inspect or test lines or cables, recording and analyzing test results, to assess transmission characteristics and locate faults or malfunctions.
- Splice cables, using hand tools, epoxy, or mechanical equipment.
- Measure signal strength at utility poles, using electronic test equipment.
- Set up service for customers, installing, connecting, testing, or adjusting equipment.
Technology Skills
- Computer aided design CAD software:Autodesk AutoCAD
- Customer relationship management CRM software:Customer relationship management CRM software
- Electronic mail software:Email software
- Enterprise resource planning ERP software:Workforce management system software
- Facilities management software:Mapcom systems M4
Occupational Requirements
Work Activities
- Performing General Physical Activities:Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
- Operating Vehicles, Mechanized Devices, or Equipment:Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
- Making Decisions and Solving Problems:Analyzing information and evaluating results to choose the best solution and solve problems.
- Handling and Moving Objects:Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
- Identifying Objects, Actions, and Events:Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Detailed Work Activities
- Adjust equipment to ensure optimal performance.
- Analyze test or performance data to assess equipment operation.
- Assemble structural components.
- Calculate requirements for equipment installation or repair projects.
- Clean equipment, parts, or tools to repair or maintain them in good working order.
Work Context
- Telephone:88% responded"Every day"
- In an Enclosed Vehicle or Equipment:87% responded"Every day"
- Outdoors, Exposed to Weather:85% responded"Every day"
- Contact With Others:81% responded"Constant contact with others"
- Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets:79% responded"Every day"
Worker Requirements
Skills
- Complex Problem Solving:Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Critical Thinking:Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Operations Monitoring:Watching gauges, dials, or other indicators to make sure a machine is working properly.
- Speaking:Talking to others to convey information effectively.
Knowledge
- Telecommunications:Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
- Customer and Personal Service:Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Public Safety and Security:Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Computers and Electronics:Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
- 60%High School Diploma - or the equivalent (for example, GED)
- 14%Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production)
- 13%Less than a High School Diploma
- 12%Some College Courses
Worker Characteristics
Abilities
- Near Vision:The ability to see details at close range (within a few feet of the observer).
- Oral Comprehension:The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression:The ability to communicate information and ideas in speaking so others will understand.
- Arm-Hand Steadiness:The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Extent Flexibility:The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
Interests
- Realistic:Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Enterprising:Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Work Values
- Support:Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Relationships:Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Independence:Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Work Styles
- Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Attention to Detail:Job requires being careful about detail and thorough in completing work tasks.
- Cooperation:Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Self-Control:Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Integrity:Job requires being honest and ethical.
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