Administrative Law Judges, Adjudicators, and Hearing Officers
Conduct hearings to recommend or make decisions on claims concerning government programs or other government-related matters. Determine liability, sanctions, or penalties, or recommend the acceptance or rejection of claims or settlements.
Sample of reported job titles:
Adjudications Specialist, Adjudicator, Administrative Hearings Officer, Administrative Judge, Administrative Law Judge, Appeals Examiner, Appeals Referee, Claims Adjudicator, Hearings Officer, Workers' Compensation Hearings Officer
Occupation-Specific Information
Tasks
- Prepare written opinions and decisions.
- Review and evaluate data on documents, such as claim applications, birth or death certificates, or physician or employer records.
- Research and analyze laws, regulations, policies, and precedent decisions to prepare for hearings and to determine conclusions.
- Confer with individuals or organizations involved in cases to obtain relevant information.
- Recommend the acceptance or rejection of claims or compromise settlements according to laws, regulations, policies, and precedent decisions.
Technology Skills
- Data base user interface and query software:Microsoft Access,Online databases
- Document management software:Adobe Systems Adobe Acrobat
- Electronic mail software:Email software,Microsoft Outlook
- Enterprise resource planning ERP software:SAP business and customer relations management software
- Information retrieval or search software:LexisNexis,Thomson Reuters Westlaw
Occupational Requirements
Work Activities
- Making Decisions and Solving Problems:Analyzing information and evaluating results to choose the best solution and solve problems.
- Getting Information:Observing, receiving, and otherwise obtaining information from all relevant sources.
- Evaluating Information to Determine Compliance with Standards:Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Updating and Using Relevant Knowledge:Keeping up-to-date technically and applying new knowledge to your job.
- Processing Information:Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Detailed Work Activities
- Administer oaths to court participants.
- Authorize payments to settle legal disputes.
- Conduct hearings to investigate legal issues.
- Coordinate legal schedules or activities.
- Direct courtroom activities or procedures.
Work Context
- Indoors, Environmentally Controlled:99% responded"Every day"
- Spend Time Sitting:95% responded"Continually or almost continually"
- Electronic Mail:92% responded"Every day"
- Frequency of Decision Making:88% responded"Every day"
- Deal With External Customers:81% responded"Extremely important"
Worker Requirements
Skills
- Active Listening:Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Critical Thinking:Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Reading Comprehension:Understanding written sentences and paragraphs in work-related documents.
- Judgment and Decision Making:Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Writing:Communicating effectively in writing as appropriate for the needs of the audience.
Knowledge
- Law and Government:Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Customer and Personal Service:Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Administrative:Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
- Medicine and Dentistry:Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
- 37%Doctoral Degree
- 20%Bachelor's Degree
- 14%First Professional Degree - awarded for completion of a program that: requires at least 2 years of college work before entrance into the program, includes a total of at least 6 academic years of work to complete, and provides all remaining academic requirements to begin practice in a profession.
- 11%Associate's Degree (or other 2-year degree)
- 11%Some College Courses
Worker Characteristics
Abilities
- Inductive Reasoning:The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Oral Comprehension:The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Written Comprehension:The ability to read and understand information and ideas presented in writing.
- Deductive Reasoning:The ability to apply general rules to specific problems to produce answers that make sense.
- Written Expression:The ability to communicate information and ideas in writing so others will understand.
Interests
- Enterprising:Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Investigative:Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
- Social:Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Work Values
- Achievement:Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
- Recognition:Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
- Working Conditions:Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Work Styles
- Integrity:Job requires being honest and ethical.
- Attention to Detail:Job requires being careful about detail and thorough in completing work tasks.
- Self-Control:Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Independence:Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Stress Tolerance:Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
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