Amusement and Recreation Attendants
Perform a variety of attending duties at amusement or recreation facility. May schedule use of recreation facilities, maintain and provide equipment to participants of sporting events or recreational pursuits, or operate amusement concessions and rides.
Sample of reported job titles:
Activities Attendant, Coaster Attendant, Golf Course Ranger, Golf Course Starter, Recreation Aide, Recreation Attendant, Recreation Clerk, Ride Operator, Ski Lift Operator, Sports Complex Attendant
Occupation-Specific Information
Tasks
- Provide information about facilities, entertainment options, and rules and regulations.
- Record details of attendance, sales, receipts, reservations, or repair activities.
- Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons.
- Sell tickets and collect fees from customers.
- Keep informed of shut-down and emergency evacuation procedures.
Technology Skills
- Calendar and scheduling software:Calendar and scheduling software
- Data base user interface and query software:Database software
- Desktop publishing software:Adobe Systems Adobe PageMaker
- Electronic mail software:Microsoft Outlook
- Internet browser software:Microsoft Internet Explorer
Occupational Requirements
Work Activities
- Performing for or Working Directly with the Public:Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Getting Information:Observing, receiving, and otherwise obtaining information from all relevant sources.
- Inspecting Equipment, Structures, or Materials:Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
- Communicating with Supervisors, Peers, or Subordinates:Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Thinking Creatively:Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
Detailed Work Activities
- Arrange facility schedules.
- Assist patrons with entering or exiting vehicles or other forms of transportation.
- Clean facilities or work areas.
- Clean tools or equipment.
- Communicate with management or other staff to resolve problems.
Work Context
- Face-to-Face Discussions:99% responded"Every day"
- Contact With Others:96% responded"Constant contact with others"
- Deal With External Customers:91% responded"Extremely important"
- Work With Work Group or Team:66% responded"Extremely important"
- Outdoors, Exposed to Weather:64% responded"Every day"
Worker Requirements
Skills
- Speaking:Talking to others to convey information effectively.
- Service Orientation:Actively looking for ways to help people.
Knowledge
- Customer and Personal Service:Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Public Safety and Security:Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
- 64%Less than a High School Diploma
- 32%High School Diploma - or the equivalent (for example, GED)
Worker Characteristics
Abilities
- Speech Clarity:The ability to speak clearly so others can understand you.
- Oral Comprehension:The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression:The ability to communicate information and ideas in speaking so others will understand.
- Problem Sensitivity:The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
- Speech Recognition:The ability to identify and understand the speech of another person.
Interests
- Enterprising:Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Conventional:Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Realistic:Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Work Values
- Independence:Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Support:Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Relationships:Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Work Styles
- Concern for Others:Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Cooperation:Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Adaptability/Flexibility:Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Self-Control:Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
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