Dining Room and Cafeteria Attendants and Bartender Helpers
Facilitate food service. Clean tables; remove dirty dishes; replace soiled table linens; set tables; replenish supply of clean linens, silverware, glassware, and dishes; supply service bar with food; and serve items such as water, condiments, and coffee to patrons.
Sample of reported job titles:
Barback, Buffet Attendant, Bus Boy, Bus Person, Busser, Dining Room Attendant, Food Service Aide, Food Service Helper, Server Assistant, Server's Assistant
Occupation-Specific Information
Tasks
- Wipe tables or seats with dampened cloths or replace dirty tablecloths.
- Set tables with clean linens, condiments, or other supplies.
- Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
- Clean up spilled food or drink or broken dishes and remove empty bottles and trash.
- Perform serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service.
Technology Skills
- Operating system software:Microsoft Windows
- Point of sale POS software:Cafe Cartel Systems,Plexis Software Plexis POS,RestaurantPlus PRO
- Spreadsheet software:Microsoft Excel
- Web page creation and editing software:Facebook
Occupational Requirements
Work Activities
- Communicating with Supervisors, Peers, or Subordinates:Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Performing for or Working Directly with the Public:Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Establishing and Maintaining Interpersonal Relationships:Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Getting Information:Observing, receiving, and otherwise obtaining information from all relevant sources.
- Assisting and Caring for Others:Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Detailed Work Activities
- Add garnishes to food.
- Arrange food for serving.
- Arrange tables or dining areas.
- Assist customers to ensure comfort or safety.
- Clean facilities or work areas.
Work Context
- Spend Time Walking and Running:88% responded"Continually or almost continually"
- Spend Time Standing:84% responded"Continually or almost continually"
- Contact With Others:80% responded"Constant contact with others"
- Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls:80% responded"Continually or almost continually"
- Work With Work Group or Team:71% responded"Extremely important"
Worker Requirements
Knowledge
- Customer and Personal Service:Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Food Production:Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
- Sales and Marketing:Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
- 74%High School Diploma - or the equivalent (for example, GED)
- 22%Less than a High School Diploma
Worker Characteristics
Abilities
- Trunk Strength:The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
- Arm-Hand Steadiness:The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Manual Dexterity:The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Stamina:The ability to exert yourself physically over long periods of time without getting winded or out of breath.
- Extent Flexibility:The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
Interests
- Realistic:Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Conventional:Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Social:Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Work Values
- Relationships:Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Support:Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Independence:Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Work Styles
- Self-Control:Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Cooperation:Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Social Orientation:Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
- Integrity:Job requires being honest and ethical.
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