Bartenders
Mix and serve drinks to patrons, directly or through waitstaff.
Sample of reported job titles:
Banquet Bartender, Bar Captain, Bartender, Mixologist
Occupation-Specific Information
Tasks
- Collect money for drinks served.
- Check identification of customers to verify age requirements for purchase of alcohol.
- Balance cash receipts.
- Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
- Clean glasses, utensils, and bar equipment.
Technology Skills
- Data base user interface and query software:AZZ CardFile
- Internet browser software:Web browser software
- Point of sale POS software:Compris software,Focus point of sale POS software,Intuit QuickBooks Point of Sale,MICROS Systems HSI Profits Series,NCR Advanced Checkout Solution,NCR NeighborhoodPOS,Point of sale POS software,The General Store
- Web page creation and editing software:Facebook
Occupational Requirements
Work Activities
- Performing for or Working Directly with the Public:Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Establishing and Maintaining Interpersonal Relationships:Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Estimating the Quantifiable Characteristics of Products, Events, or Information:Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
- Getting Information:Observing, receiving, and otherwise obtaining information from all relevant sources.
- Training and Teaching Others:Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Detailed Work Activities
- Arrange tables or dining areas.
- Balance receipts.
- Clean food service areas.
- Clean tableware.
- Communicate with customers to resolve complaints or ensure satisfaction.
Work Context
- Contact With Others:92% responded"Constant contact with others"
- Spend Time Standing:79% responded"Continually or almost continually"
- Indoors, Environmentally Controlled:73% responded"Every day"
- Frequency of Decision Making:63% responded"Every day"
- Face-to-Face Discussions:62% responded"Every day"
Worker Requirements
Skills
- Active Listening:Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Service Orientation:Actively looking for ways to help people.
- Social Perceptiveness:Being aware of others' reactions and understanding why they react as they do.
- Coordination:Adjusting actions in relation to others' actions.
- Critical Thinking:Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Knowledge
- Customer and Personal Service:Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Education and Training:Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Sales and Marketing:Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
- 43%High School Diploma - or the equivalent (for example, GED)
- 37%Less than a High School Diploma
- 16%Some College Courses
Worker Characteristics
Abilities
- Oral Expression:The ability to communicate information and ideas in speaking so others will understand.
- Oral Comprehension:The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Information Ordering:The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Near Vision:The ability to see details at close range (within a few feet of the observer).
- Speech Recognition:The ability to identify and understand the speech of another person.
Interests
- Conventional:Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Enterprising:Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Realistic:Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Work Values
- Relationships:Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Independence:Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Support:Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Work Styles
- Self-Control:Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Integrity:Job requires being honest and ethical.
- Attention to Detail:Job requires being careful about detail and thorough in completing work tasks.
- Cooperation:Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
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