Door-to-Door Sales Workers, News and Street Vendors, and Related Workers
Sell goods or services door-to-door or on the street.
Sample of reported job titles:
Direct Sales Coach, Door-to-Door Sales Trainer, Independent Beauty Consultant, Independent Distributor, Independent Sales Associate, Independent Sales Representative, Sales Representative, Street Vendor
Occupation-Specific Information
Tasks
- Deliver merchandise and collect payment.
- Write and record orders for merchandise or enter orders into computers.
- Explain products or services and prices and demonstrate use of products.
- Arrange buying parties and solicit sponsorship of such parties to sell merchandise.
- Answer questions about product features and benefits.
Technology Skills
- Internet browser software:Web browser software
- Office suite software:Microsoft Office
- Route navigation software:Route mapping software
- Spreadsheet software:Microsoft Excel
- Web page creation and editing software:Facebook
Occupational Requirements
Work Activities
- Selling or Influencing Others:Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
- Performing for or Working Directly with the Public:Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Establishing and Maintaining Interpersonal Relationships:Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Communicating with People Outside the Organization:Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Getting Information:Observing, receiving, and otherwise obtaining information from all relevant sources.
Detailed Work Activities
- Answer customer questions about goods or services.
- Arrange delivery of goods or services.
- Contact current or potential customers to promote products or services.
- Coordinate sales campaigns.
- Demonstrate products to consumers.
Work Context
- Freedom to Make Decisions:88% responded"A lot of freedom"
- Structured versus Unstructured Work:79% responded"A lot of freedom"
- Electronic Mail:70% responded"Every day"
- Deal With External Customers:70% responded"Extremely important"
- Physical Proximity:58% responded"Moderately close (at arm's length)"
Worker Requirements
Skills
- Persuasion:Persuading others to change their minds or behavior.
- Speaking:Talking to others to convey information effectively.
- Social Perceptiveness:Being aware of others' reactions and understanding why they react as they do.
- Service Orientation:Actively looking for ways to help people.
- Active Listening:Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Knowledge
- Customer and Personal Service:Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Sales and Marketing:Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Administrative:Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
- 57%Less than a High School Diploma
- 43%High School Diploma - or the equivalent (for example, GED)
Worker Characteristics
Abilities
- Oral Expression:The ability to communicate information and ideas in speaking so others will understand.
- Oral Comprehension:The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Speech Clarity:The ability to speak clearly so others can understand you.
- Speech Recognition:The ability to identify and understand the speech of another person.
- Written Expression:The ability to communicate information and ideas in writing so others will understand.
Interests
- Enterprising:Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Conventional:Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Work Values
- Relationships:Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Achievement:Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
- Independence:Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Work Styles
- Integrity:Job requires being honest and ethical.
- Initiative:Job requires a willingness to take on responsibilities and challenges.
- Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Independence:Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Persistence:Job requires persistence in the face of obstacles.
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