MehnaTi

Driver/Sales Workers

Drive truck or other vehicle over established routes or within an established territory and sell or deliver goods, such as food products, including restaurant take-out items, or pick up or deliver items such as commercial laundry. May also take orders, collect payment, or stock merchandise at point of delivery.

Sample of reported job titles:
Delivery Man, Driver, Driver Salesman, Pizza Delivery Driver, Route Delivery Driver, Route Driver, Route Sales Driver, Route Sales Representative, Route Salesman, Sales Route Driver

Occupation-Specific Information

Tasks

  • Collect money from customers, make change, and record transactions on customer receipts.
  • Listen to and resolve customers' complaints regarding products or services.
  • Inform regular customers of new products or services and price changes.
  • Write customer orders and sales contracts according to company guidelines.
  • Drive trucks to deliver such items as food, medical supplies, or newspapers.

Technology Skills

  • Communications server software:IBM Domino
  • Data base user interface and query software:MobiTech Systems Route Sales Trakker
    ,    Regulussoft Route Accounting
    ,    Soft Essentials Vending Essentials
  • Inventory management software:Computer Directions Route Sales Tracker
  • Map creation software:GEOCOMtms A.Maze Planning
    ,    Route planning software
  • Office suite software:Microsoft Office

Occupational Requirements

Work Activities

  • Operating Vehicles, Mechanized Devices, or Equipment:Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
  • Handling and Moving Objects:Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
  • Performing General Physical Activities:Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
  • Getting Information:Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Performing for or Working Directly with the Public:Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Detailed Work Activities

  • Clean machinery or equipment.
  • Collect fares or payment from customers.
  • Collect payments for goods or services.
  • Load shipments, belongings, or materials.
  • Maintain vehicles in good working condition.

Work Context

  • Outdoors, Exposed to Weather:100% responded"Every day"
  • Time Pressure:92% responded"Every day"
  • Very Hot or Cold Temperatures:82% responded"Every day"
  • In an Enclosed Vehicle or Equipment:78% responded"Every day"
  • Face-to-Face Discussions:77% responded"Every day"

Worker Requirements

Skills

  • Active Listening:Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking:Talking to others to convey information effectively.
  • Critical Thinking:Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Service Orientation:Actively looking for ways to help people.

Knowledge

  • Customer and Personal Service:Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Food Production:Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
  • English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Transportation:Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
  • Public Safety and Security:Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Worker Characteristics

Abilities

  • Oral Comprehension:The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression:The ability to communicate information and ideas in speaking so others will understand.
  • Near Vision:The ability to see details at close range (within a few feet of the observer).
  • Problem Sensitivity:The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
  • Speech Clarity:The ability to speak clearly so others can understand you.

Interests

  • Realistic:Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Enterprising:Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Work Values

  • Support:Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Independence:Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Relationships:Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Work Styles

  • Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Integrity:Job requires being honest and ethical.
  • Cooperation:Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Stress Tolerance:Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
  • Self-Control:Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
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