First-Line Supervisors of Correctional Officers
Directly supervise and coordinate activities of correctional officers and jailers.
Sample of reported job titles:
Correctional Officer Captain, Correctional Supervisor
Occupation-Specific Information
Tasks
- Take, receive, or check periodic inmate counts.
- Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.
- Respond to emergencies, such as escapes.
- Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
- Supervise and direct the work of correctional officers to ensure the safe custody, discipline, and welfare of inmates.
Technology Skills
- Data base user interface and query software:3M Electronic Monitoring,Guardian RFID,Jail management software,Microsoft Access
- Electronic mail software:Email software
- Office suite software:Microsoft Office
- Presentation software:Microsoft PowerPoint
- Spreadsheet software:Microsoft Excel
Occupational Requirements
Work Activities
- Documenting/Recording Information:Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Communicating with Supervisors, Peers, or Subordinates:Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Resolving Conflicts and Negotiating with Others:Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Getting Information:Observing, receiving, and otherwise obtaining information from all relevant sources.
- Evaluating Information to Determine Compliance with Standards:Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Detailed Work Activities
- Administer first aid.
- Count prison inmates or personnel.
- Determine operational procedures.
- Direct operations of correctional facilities.
- Discuss performance, complaints, or violations with supervisors.
Work Context
- Electronic Mail:95% responded"Every day"
- Telephone:92% responded"Every day"
- Face-to-Face Discussions:86% responded"Every day"
- Indoors, Environmentally Controlled:86% responded"Every day"
- Contact With Others:84% responded"Constant contact with others"
Worker Requirements
Skills
- Active Listening:Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Coordination:Adjusting actions in relation to others' actions.
- Critical Thinking:Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Monitoring:Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Social Perceptiveness:Being aware of others' reactions and understanding why they react as they do.
Knowledge
- Public Safety and Security:Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Law and Government:Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Administration and Management:Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Psychology:Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
- 59%High School Diploma - or the equivalent (for example, GED)
- 23%Associate's Degree (or other 2-year degree)
- 11%Bachelor's Degree
Worker Characteristics
Abilities
- Deductive Reasoning:The ability to apply general rules to specific problems to produce answers that make sense.
- Oral Comprehension:The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression:The ability to communicate information and ideas in speaking so others will understand.
- Problem Sensitivity:The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
- Written Comprehension:The ability to read and understand information and ideas presented in writing.
Interests
- Enterprising:Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Conventional:Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Realistic:Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Work Values
- Support:Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Independence:Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Achievement:Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Work Styles
- Integrity:Job requires being honest and ethical.
- Self-Control:Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Stress Tolerance:Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
- Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Attention to Detail:Job requires being careful about detail and thorough in completing work tasks.
Get yourself a new skill
In this Path
Track1
Analytical Skills
Track2
Microsoft Office Set
Microsoft Excel
This course is designed to take you from Zero to Hero on Excel, and make your accounting job and req...
Read moreFiltered AI
Microsoft Word
Word is not just for writing plain text; and this is why this course is here to guide you through ev...
Read moreIntellezy Learning