First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers
Directly supervise and coordinate activities of workers engaged in landscaping or groundskeeping activities. Work may involve reviewing contracts to ascertain service, machine, and workforce requirements; answering inquiries from potential customers regarding methods, material, and price ranges; and preparing estimates according to labor, material, and machine costs.
Sample of reported job titles:
Field Manager, Golf Course Superintendent, Grounds Crew Supervisor, Grounds Foreman, Grounds Maintenance Supervisor, Grounds Manager, Grounds Supervisor, Groundskeeper Supervisor, Landscape Manager, Landscape Supervisor
Occupation-Specific Information
Tasks
- Establish and enforce operating procedures and work standards that will ensure adequate performance and personnel safety.
- Inspect completed work to ensure conformance to specifications, standards, and contract requirements.
- Direct activities of workers who perform duties, such as landscaping, cultivating lawns, or pruning trees and shrubs.
- Schedule work for crews, depending on work priorities, crew or equipment availability, or weather conditions.
- Plant or maintain vegetation through activities such as mulching, fertilizing, watering, mowing, or pruning.
Technology Skills
- Data base user interface and query software:Work order software
- Electronic mail software:Microsoft Outlook
- Inventory management software:Inventory management software
- Office suite software:Microsoft Office
- Presentation software:Microsoft PowerPoint
Occupational Requirements
Work Activities
- Scheduling Work and Activities:Scheduling events, programs, and activities, as well as the work of others.
- Coordinating the Work and Activities of Others:Getting members of a group to work together to accomplish tasks.
- Making Decisions and Solving Problems:Analyzing information and evaluating results to choose the best solution and solve problems.
- Communicating with Supervisors, Peers, or Subordinates:Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Operating Vehicles, Mechanized Devices, or Equipment:Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
Detailed Work Activities
- Confer with coworkers to coordinate maintenance or cleaning activities.
- Determine resource needs.
- Document work hours or activities.
- Establish work standards.
- Estimate maintenance service requirements or costs.
Work Context
- Outdoors, Exposed to Weather:95% responded"Every day"
- Telephone:85% responded"Every day"
- Face-to-Face Discussions:85% responded"Every day"
- Frequency of Decision Making:84% responded"Every day"
- Contact With Others:82% responded"Constant contact with others"
Worker Requirements
Skills
- Monitoring:Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Time Management:Managing one's own time and the time of others.
- Active Listening:Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Management of Personnel Resources:Motivating, developing, and directing people as they work, identifying the best people for the job.
- Coordination:Adjusting actions in relation to others' actions.
Knowledge
- Customer and Personal Service:Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Administration and Management:Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Mathematics:Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Public Safety and Security:Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
- 32%Bachelor's Degree
- 20%High School Diploma - or the equivalent (for example, GED)
- 14%Associate's Degree (or other 2-year degree)
- 13%Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production)
- 10%Some College Courses
Worker Characteristics
Abilities
- Oral Comprehension:The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression:The ability to communicate information and ideas in speaking so others will understand.
- Problem Sensitivity:The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
- Near Vision:The ability to see details at close range (within a few feet of the observer).
- Speech Clarity:The ability to speak clearly so others can understand you.
Interests
- Enterprising:Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Realistic:Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Conventional:Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Work Values
- Independence:Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Relationships:Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Working Conditions:Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Work Styles
- Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Leadership:Job requires a willingness to lead, take charge, and offer opinions and direction.
- Adaptability/Flexibility:Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Cooperation:Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Self-Control:Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
More Information
Related Occupations
- First-Line Supervisors of Construction Trades and Extraction Workers
- First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
- First-Line Supervisors of Farming, Fishing, and Forestry Workers
- First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand
- First-Line Supervisors of Housekeeping and Janitorial Workers
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