MehnaTi

First-Line Supervisors of Mechanics, Installers, and Repairers

Directly supervise and coordinate the activities of mechanics, installers, and repairers. May also advise customers on recommended services. Excludes team or work leaders.

Sample of reported job titles:
Electrical and Instrumentation Supervisor (E and I Supervisor), Facilities Maintenance Supervisor, Facility Maintenance Supervisor, Maintenance Coordinator, Maintenance Foreman, Maintenance Manager, Maintenance Planner, Maintenance Superintendent, Maintenance Supervisor, Service Manager

Occupation-Specific Information

Tasks

  • Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel.
  • Monitor employees' work levels and review work performance.
  • Examine objects, systems, or facilities and analyze information to determine needed installations, services, or repairs.
  • Participate in budget preparation and administration, coordinating purchasing and documentation and monitoring departmental expenditures.
  • Counsel employees about work-related issues and assist employees to correct job-skill deficiencies.

Technology Skills

  • Accounting software:Cost accounting software
  • Calendar and scheduling software:Scheduling software
  • Cloud-based data access and sharing software:Microsoft SharePoint
  • Communications server software:IBM Domino
  • Computer aided design CAD software:Autodesk AutoCAD

Occupational Requirements

Work Activities

  • Making Decisions and Solving Problems:Analyzing information and evaluating results to choose the best solution and solve problems.
  • Monitoring Processes, Materials, or Surroundings:Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
  • Organizing, Planning, and Prioritizing Work:Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Evaluating Information to Determine Compliance with Standards:Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Getting Information:Observing, receiving, and otherwise obtaining information from all relevant sources.

Detailed Work Activities

  • Confer with coworkers to coordinate work activities.
  • Develop equipment or component configurations.
  • Direct organizational operations, projects, or services.
  • Document operational activities.
  • Estimate costs for labor or materials.

Work Context

  • Contact With Others:90% responded"Constant contact with others"
  • Telephone:86% responded"Every day"
  • Electronic Mail:82% responded"Every day"
  • Face-to-Face Discussions:81% responded"Every day"
  • Structured versus Unstructured Work:66% responded"A lot of freedom"

Worker Requirements

Skills

  • Monitoring:Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Management of Personnel Resources:Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Coordination:Adjusting actions in relation to others' actions.
  • Critical Thinking:Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Judgment and Decision Making:Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Knowledge

  • Administration and Management:Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Mechanical:Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
  • Customer and Personal Service:Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Administrative:Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
  • English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Education

How much education does a new hire need to perform a job in this occupation? Respondents said:
  • 54%
    High School Diploma - or the equivalent (for example, GED)
  • 17%
    Some College Courses
  • 13%
    Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production)
  • 8%
    Bachelor's Degree

Worker Characteristics

Abilities

  • Oral Comprehension:The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression:The ability to communicate information and ideas in speaking so others will understand.
  • Written Comprehension:The ability to read and understand information and ideas presented in writing.
  • Deductive Reasoning:The ability to apply general rules to specific problems to produce answers that make sense.
  • Inductive Reasoning:The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Interests

  • Enterprising:Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Conventional:Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • Realistic:Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Work Values

  • Independence:Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Working Conditions:Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
  • Achievement:Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Work Styles

  • Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Attention to Detail:Job requires being careful about detail and thorough in completing work tasks.
  • Stress Tolerance:Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
  • Integrity:Job requires being honest and ethical.
  • Self-Control:Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
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