First-Line Supervisors of Police and Detectives
Directly supervise and coordinate activities of members of police force.
Sample of reported job titles:
Police Captain, Shift Supervisor
Occupation-Specific Information
Tasks
- Explain police operations to subordinates to assist them in performing their job duties.
- Inform personnel of changes in regulations and policies, implications of new or amended laws, and new techniques of police work.
- Supervise and coordinate the investigation of criminal cases, offering guidance and expertise to investigators, and ensuring that procedures are conducted in accordance with laws and regulations.
- Investigate and resolve personnel problems within organization and charges of misconduct against staff.
- Train staff in proper police work procedures.
Technology Skills
- Calendar and scheduling software:Scheduling software
- Data base user interface and query software:Integrated Automated Fingerprint Identification System IAFIS,Law enforcement information databases,Microsoft Access,National Crime Information Center (NCIC) database,National Integrated Ballistics Information Network NIBIN,Spillman Technologies Records Management
- Electronic mail software:Email software
- Graphics or photo imaging software:Computer aided composite drawing software,DesignWare 3D EyeWitness,SmartDraw Legal,The CAD Zone The Crime Zone
- Helpdesk or call center software:Computer aided dispatch software
Occupational Requirements
Work Activities
- Communicating with Supervisors, Peers, or Subordinates:Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Making Decisions and Solving Problems:Analyzing information and evaluating results to choose the best solution and solve problems.
- Getting Information:Observing, receiving, and otherwise obtaining information from all relevant sources.
- Performing for or Working Directly with the Public:Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Documenting/Recording Information:Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Detailed Work Activities
- Apprehend criminal suspects.
- Collaborate with law enforcement or security agencies to share information.
- Collaborate with outside groups to develop programs or projects.
- Detain suspects or witnesses.
- Direct criminal investigations.
Work Context
- Telephone:89% responded"Every day"
- Contact With Others:89% responded"Constant contact with others"
- Face-to-Face Discussions:88% responded"Every day"
- Electronic Mail:87% responded"Every day"
- In an Enclosed Vehicle or Equipment:85% responded"Every day"
Worker Requirements
Skills
- Active Listening:Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Coordination:Adjusting actions in relation to others' actions.
- Critical Thinking:Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Management of Personnel Resources:Motivating, developing, and directing people as they work, identifying the best people for the job.
- Monitoring:Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Knowledge
- Law and Government:Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Public Safety and Security:Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Psychology:Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Administration and Management:Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
- 37%High School Diploma - or the equivalent (for example, GED)
- 19%Associate's Degree (or other 2-year degree)
- 19%Some College Courses
- 14%Bachelor's Degree
- 7%Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production)
Worker Characteristics
Abilities
- Oral Expression:The ability to communicate information and ideas in speaking so others will understand.
- Oral Comprehension:The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Problem Sensitivity:The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
- Written Comprehension:The ability to read and understand information and ideas presented in writing.
- Deductive Reasoning:The ability to apply general rules to specific problems to produce answers that make sense.
Interests
- Enterprising:Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Social:Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
- Conventional:Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Work Values
- Independence:Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Recognition:Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
- Working Conditions:Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Work Styles
- Integrity:Job requires being honest and ethical.
- Self-Control:Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Stress Tolerance:Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
- Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Leadership:Job requires a willingness to lead, take charge, and offer opinions and direction.
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