Funeral Attendants
Perform a variety of tasks during funeral, such as placing casket in parlor or chapel prior to service, arranging floral offerings or lights around casket, directing or escorting mourners, closing casket, and issuing and storing funeral equipment.
Sample of reported job titles:
Crematory Operator, Funeral Assistant, Funeral Attendant, Funeral Greeter, Funeral Home Assistant, Funeral Home Associate, Funeral Home Attendant
Occupation-Specific Information
Tasks
- Perform a variety of tasks during funerals to assist funeral directors and to ensure that services run smoothly and as planned.
- Greet people at the funeral home.
- Offer assistance to mourners as they enter or exit limousines.
- Close caskets at appropriate point in services.
- Obtain burial permits and register deaths.
Technology Skills
- Accounting software:Bookkeeping software
- Office suite software:Microsoft Office
- Spreadsheet software:Microsoft Excel
- Word processing software:Microsoft Word
Occupational Requirements
Work Activities
- Performing for or Working Directly with the Public:Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Assisting and Caring for Others:Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Getting Information:Observing, receiving, and otherwise obtaining information from all relevant sources.
- Communicating with People Outside the Organization:Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Identifying Objects, Actions, and Events:Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Detailed Work Activities
- Apply makeup to alter or enhance appearance.
- Arrange items for use or display.
- Assign resources or facilities to patrons or employees.
- Assist patrons with entering or exiting vehicles or other forms of transportation.
- Clean facilities or work areas.
Work Context
- Work With Work Group or Team:76% responded"Extremely important"
- Telephone:73% responded"Every day"
- Frequency of Decision Making:70% responded"Every day"
- In an Enclosed Vehicle or Equipment:64% responded"Every day"
- Deal With External Customers:62% responded"Extremely important"
Worker Requirements
Skills
- Social Perceptiveness:Being aware of others' reactions and understanding why they react as they do.
- Service Orientation:Actively looking for ways to help people.
- Speaking:Talking to others to convey information effectively.
- Active Listening:Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Monitoring:Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Knowledge
- Customer and Personal Service:Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
- 55%High School Diploma - or the equivalent (for example, GED)
- 27%Associate's Degree (or other 2-year degree)
- 10%Less than a High School Diploma
- 7%Some College Courses
Worker Characteristics
Abilities
- Oral Comprehension:The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression:The ability to communicate information and ideas in speaking so others will understand.
- Speech Clarity:The ability to speak clearly so others can understand you.
- Speech Recognition:The ability to identify and understand the speech of another person.
- Near Vision:The ability to see details at close range (within a few feet of the observer).
Interests
- Social:Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
- Enterprising:Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Realistic:Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Work Values
- Relationships:Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Support:Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Independence:Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Work Styles
- Integrity:Job requires being honest and ethical.
- Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Concern for Others:Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Self-Control:Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Cooperation:Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
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