Helpers--Installation, Maintenance, and Repair Workers
Help installation, maintenance, and repair workers in maintenance, parts replacement, and repair of vehicles, industrial machinery, and electrical and electronic equipment. Perform duties such as furnishing tools, materials, and supplies to other workers; cleaning work area, machines, and tools; and holding materials or tools for other workers.
Sample of reported job titles:
HVAC Helper (Heating, Ventilation, Air Conditioning Helper), HVAC Installation Helper (Heating, Ventilation, Air Conditioning Installation Helper), Maintenance Aide, Maintenance Helper, Mechanic Helper, Mechanic Repair Helper, Mechanic's Assistant, Technician's Helper
Occupation-Specific Information
Tasks
- Tend and observe equipment and machinery to verify efficient and safe operation.
- Examine and test machinery, equipment, components, and parts for defects to ensure proper functioning.
- Adjust, connect, or disconnect wiring, piping, tubing, and other parts, using hand or power tools.
- Install or replace machinery, equipment, and new or replacement parts and instruments, using hand or power tools.
- Clean or lubricate vehicles, machinery, equipment, instruments, tools, work areas, and other objects, using hand tools, power tools, and cleaning equipment.
Technology Skills
- Computer aided design CAD software:Computer aided design CAD software,HVAC tools software
- Data base user interface and query software:Data logging software
- Electronic mail software:Microsoft Outlook
- Enterprise resource planning ERP software:SAP business and customer relations management software
- Facilities management software:Facility energy management software
Occupational Requirements
Work Activities
- Inspecting Equipment, Structures, or Materials:Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
- Repairing and Maintaining Mechanical Equipment:Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
- Making Decisions and Solving Problems:Analyzing information and evaluating results to choose the best solution and solve problems.
- Performing General Physical Activities:Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
- Communicating with Supervisors, Peers, or Subordinates:Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Detailed Work Activities
- Adjust equipment to ensure optimal performance.
- Apply protective coverings to objects or surfaces near work areas.
- Assemble structural components.
- Clean equipment, parts, or tools to repair or maintain them in good working order.
- Clean work areas.
Work Context
- Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets:85% responded"Every day"
- Face-to-Face Discussions:75% responded"Every day"
- Indoors, Not Environmentally Controlled:71% responded"Every day"
- Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls:60% responded"Continually or almost continually"
- Outdoors, Exposed to Weather:59% responded"Every day"
Worker Requirements
Skills
- Active Listening:Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Critical Thinking:Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Equipment Maintenance:Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
- Monitoring:Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Operation and Control:Controlling operations of equipment or systems.
Knowledge
- Mechanical:Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
- Building and Construction:Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
- Customer and Personal Service:Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Public Safety and Security:Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
- 32%High School Diploma - or the equivalent (for example, GED)
- 25%Associate's Degree (or other 2-year degree)
- 23%Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production)
- 17%Some College Courses
Worker Characteristics
Abilities
- Manual Dexterity:The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Arm-Hand Steadiness:The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Control Precision:The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
- Near Vision:The ability to see details at close range (within a few feet of the observer).
- Multilimb Coordination:The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
Interests
- Realistic:Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Conventional:Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Investigative:Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Work Values
- Relationships:Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Support:Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Independence:Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Work Styles
- Attention to Detail:Job requires being careful about detail and thorough in completing work tasks.
- Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Integrity:Job requires being honest and ethical.
- Adaptability/Flexibility:Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Concern for Others:Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
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