Home Appliance Repairers

Repair, adjust, or install all types of electric or gas household appliances, such as refrigerators, washers, dryers, and ovens.

Sample of reported job titles:
Appliance Mechanic, Appliance Repair Mechanic, Appliance Repair Technician (Appliance Repair Tech), Appliance Service Technician, Appliance Technician (Appliance Tech), Repair Man, Repair Technician, Service Technician (Service Tech), Vacuum Repairer

Occupation-Specific Information

Tasks

  • Disassemble appliances so that problems can be diagnosed and repairs can be made.
  • Bill customers for repair work, and collect payment.
  • Trace electrical circuits, following diagrams, and conduct tests with circuit testers and other equipment to locate shorts and grounds.
  • Service and repair domestic electrical or gas appliances, such as clothes washers, refrigerators, stoves, and dryers.
  • Replace worn and defective parts such as switches, bearings, transmissions, belts, gears, circuit boards, or defective wiring.

Technology Skills

  • Data base user interface and query software:dESCO ESC
    ,
    Intac International Wintac
    ,
    Parts database software
    ,
    RazorSync
    ,
    ServiceMax
  • Electronic mail software:Microsoft Outlook
  • Internet browser software:Web browser software
  • Operating system software:Microsoft Windows
  • Route navigation software:Route mapping software

Occupational Requirements

Work Activities

  • Operating Vehicles, Mechanized Devices, or Equipment:Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
  • Getting Information:Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Performing for or Working Directly with the Public:Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Updating and Using Relevant Knowledge:Keeping up-to-date technically and applying new knowledge to your job.
  • Handling and Moving Objects:Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Detailed Work Activities

  • Adjust equipment to ensure optimal performance.
  • Advise others on issues related to repairs, installation, or equipment design.
  • Assemble mechanical components or machine parts.
  • Clean equipment, parts, or tools to repair or maintain them in good working order.
  • Collect payments for goods or services.

Work Context

  • Telephone:97% responded"Every day"
  • Face-to-Face Discussions:89% responded"Every day"
  • Contact With Others:87% responded"Constant contact with others"
  • In an Enclosed Vehicle or Equipment:78% responded"Every day"
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls:78% responded"Continually or almost continually"

Worker Requirements

Skills

  • Repairing:Repairing machines or systems using the needed tools.
  • Critical Thinking:Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Equipment Maintenance:Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
  • Troubleshooting:Determining causes of operating errors and deciding what to do about it.
  • Operations Monitoring:Watching gauges, dials, or other indicators to make sure a machine is working properly.

Knowledge

  • Customer and Personal Service:Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Mechanical:Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
  • English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Administration and Management:Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Administrative:Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Education

How much education does a new hire need to perform a job in this occupation? Respondents said:
  • 69%
    High School Diploma - or the equivalent (for example, GED)
  • 20%
    Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production)
  • 8%
    Less than a High School Diploma

Worker Characteristics

Abilities

  • Arm-Hand Steadiness:The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
  • Finger Dexterity:The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
  • Manual Dexterity:The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
  • Near Vision:The ability to see details at close range (within a few feet of the observer).
  • Oral Expression:The ability to communicate information and ideas in speaking so others will understand.

Interests

  • Realistic:Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Conventional:Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • Investigative:Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Work Values

  • Independence:Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Support:Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Working Conditions:Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Work Styles

  • Integrity:Job requires being honest and ethical.
  • Attention to Detail:Job requires being careful about detail and thorough in completing work tasks.
  • Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Cooperation:Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Analytical Thinking:Job requires analyzing information and using logic to address work-related issues and problems.
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