MehnaTi

Operator - Linear Media Operations

The Operator - Linear Media Operations performs allocated tasks in the areas of content ingest, playout, transmission and distribution systems to support linear media operations. He/She monitors the performance of linear media equipment and processes and communicates any issues for troubleshooting. He also maintains programming logs for compliance purposes. The work involves constant monitoring of systems over long shifts and periods. He will have to be alert and report any anomalies or system faults immediately once detected. He is required to have high concentration levels as well as an eye for detail to spot problems and issues. He should be able to follow as well as retain and apply technical instructions. He should also be an able communicator to communicate with various stakeholders effectively.

Skills and Competencies

Technical Skills & Competencies

Content Ingest Operations
Proficiency Level
"Check incoming materials and visual sources and generate ingest reports to support content ingest."
1
"Perform scheduling, ingesting, encoding and segmenting of content as per established processes and quality standards."
2
Emergency Response Management
Proficiency Level
Participate in emergency response situations and suggest improvements to emergency response plans.
2
Master Control Room Operations
Proficiency Level
"Assist in Master Control Room (MCR) operations through monitoring and tracking broadcast processes."
1
"Perform content playout and transmission as part of Master Control Room (MCR) operations."
2
Media Content Cataloguing
Proficiency Level
"Catalogue the organisation's content as per established parameters, guidelines and conventions to enable content management."
3
Media Data Management
Proficiency Level
"Utilise Media Data Management (MDM) systems to access content for the purpose of modification, distribution or transmission to meet the organisation's requirements. "
2

Generic Skills & Competencies

Communication
Proficiency Level
"Communicate information with others to respond to general inquiries and to obtain specific information. "
Basic
Service Orientation
Proficiency Level
Anticipate customers needs and expectations, and elicit feedback from customers to improve service. Build relationships with customers to create and sustain customer loyalty.
Intermediate
Teamwork
Proficiency Level
Contribute to a positive and cooperative working environment by fulfilling own responsibilities and providing support to co-workers to achieve team goals.
Basic
Problem Solving
Proficiency Level
Identify easily perceivable problems and follow given guidelines and procedures to solve the problems.
Basic
Sense Making
Proficiency Level
Identify relationships and linkages within different components of data.
Basic

Critical Work Functions and Key Tasks

Execute content ingest operations

• Operate linear media testing and monitoring equipment to track signal parameters
• Monitor the recording of incoming signals and report discrepancies
• Perform quality checks on ingested content for to ensure adherence to technical quality specifications
• Assist in the segmentation of content, as per the schedule for commercials and on-air promotions
• Contribute to encoding and transcoding of content for linear media operations
• Contribute to the cataloguing and storage of all versions of content in accordance with media asset management guidelines

Execute playout and transmission operations

• Store content at playout location on server after retrieval
• Monitor playout of content over traditional and automated systems to ensure smooth playout
• Communicate any issues immediately to the linear media infrastructure team to restore transmission continuity
• Assist in monitoring the transmission satellite uplink to ensure smooth transmission 
• Obtain filler materials to make-up for time differences by coordinating with program planning, scheduling and advertisement sales teams
• Assist in signal recovery to put programme back on-air in the event of transmission disruptions
• Adhere to workplace safety and health norms while performing duties
• Maintain programming logs for compliance purposes

Execute distribution operations

• Assist in configuring systems for video over fiber and internet protocol (IP) streaming platforms
• Assist in service distribution by providing conditional access to customers over satellite, fibre networks and IP networks

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