Parking Enforcement Workers
Patrol assigned area, such as public parking lot or city streets to issue tickets to overtime parking violators and illegally parked vehicles.
Sample of reported job titles:
Parking Control Officer, Parking Enforcement Officer (PEO), Parking Enforcement Technician, Parking Enforcer, Parking Officer, Parking Regulation Enforcement Officer, Parking Technician, Ticket Writer
Occupation-Specific Information
Tasks
- Patrol an assigned area by vehicle or on foot to ensure public compliance with existing parking ordinance.
- Maintain close communications with dispatching personnel, using two-way radios or cell phones.
- Write warnings and citations for illegally parked vehicles.
- Mark tires of parked vehicles with chalk and record time of marking, and return at regular intervals to ensure that parking time limits are not exceeded.
- Respond to and make radio dispatch calls regarding parking violations and complaints.
Technology Skills
- Data base user interface and query software:Complus Data Innovations FastTrack,Integrated Parking Solutions MApp,Microsoft Access,Ticket issuing software,Vehicle information databases
- Electronic mail software:Microsoft Outlook
- Internet browser software:Web browser software
- Office suite software:Microsoft Office
- Operating system software:Microsoft Windows
Occupational Requirements
Work Activities
- Communicating with Supervisors, Peers, or Subordinates:Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Operating Vehicles, Mechanized Devices, or Equipment:Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
- Identifying Objects, Actions, and Events:Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Documenting/Recording Information:Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Evaluating Information to Determine Compliance with Standards:Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Detailed Work Activities
- Assist motorists or pedestrians.
- Block physical access to restricted areas.
- Clean work sites.
- Collect deposits, payments or fees.
- Communicate situation details to appropriate personnel.
Work Context
- Outdoors, Exposed to Weather:99% responded"Every day"
- Frequency of Decision Making:96% responded"Every day"
- Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls:88% responded"Continually or almost continually"
- In an Enclosed Vehicle or Equipment:78% responded"Every day"
- Deal With Unpleasant or Angry People:73% responded"Every day"
Worker Requirements
Skills
- Monitoring:Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Speaking:Talking to others to convey information effectively.
- Active Listening:Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Critical Thinking:Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Social Perceptiveness:Being aware of others' reactions and understanding why they react as they do.
Knowledge
- English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Public Safety and Security:Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Law and Government:Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Computers and Electronics:Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Education and Training:Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
- 91%High School Diploma - or the equivalent (for example, GED)
Worker Characteristics
Abilities
- Oral Expression:The ability to communicate information and ideas in speaking so others will understand.
- Speech Clarity:The ability to speak clearly so others can understand you.
- Information Ordering:The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Near Vision:The ability to see details at close range (within a few feet of the observer).
- Oral Comprehension:The ability to listen to and understand information and ideas presented through spoken words and sentences.
Interests
- Realistic:Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Conventional:Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Work Values
- Relationships:Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Support:Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Independence:Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Work Styles
- Self-Control:Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Integrity:Job requires being honest and ethical.
- Independence:Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Stress Tolerance:Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
- Attention to Detail:Job requires being careful about detail and thorough in completing work tasks.
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