Residential Advisors
Coordinate activities in resident facilities in secondary school and college dormitories, group homes, or similar establishments. Order supplies and determine need for maintenance, repairs, and furnishings. May maintain household records and assign rooms. May assist residents with problem solving or refer them to counseling resources.
Sample of reported job titles:
Hall Coordinator, Residence Director, Residence Hall Director, Residence Life Coordinator, Residence Life Director, Resident Advisor, Resident Assistant, Resident Director, Residential Coordinator, Residential Life Director
Occupation-Specific Information
Tasks
- Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.
- Provide emergency first aid and summon medical assistance when necessary.
- Mediate interpersonal problems between residents.
- Administer, coordinate, or recommend disciplinary and corrective actions.
- Communicate with other staff to resolve problems with individual students.
Technology Skills
- Accounting software:Budgeting software
- Analytical or scientific software:Survey software
- Electronic mail software:Email software
- Internet browser software:Web browser software
- Office suite software:Microsoft Office
Occupational Requirements
Work Activities
- Assisting and Caring for Others:Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Organizing, Planning, and Prioritizing Work:Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Establishing and Maintaining Interpersonal Relationships:Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Communicating with Supervisors, Peers, or Subordinates:Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Identifying Objects, Actions, and Events:Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Detailed Work Activities
- Accompany individuals or groups to activities.
- Administer first aid.
- Assign resources or facilities to patrons or employees.
- Collect information about clients.
- Communicate with management or other staff to resolve problems.
Work Context
- Face-to-Face Discussions:67% responded"Every day"
- Contact With Others:64% responded"Constant contact with others"
- Electronic Mail:61% responded"Every day"
- Spend Time Sitting:58% responded"About half the time"
- Indoors, Environmentally Controlled:56% responded"Every day"
Worker Requirements
Skills
- Social Perceptiveness:Being aware of others' reactions and understanding why they react as they do.
- Active Listening:Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Coordination:Adjusting actions in relation to others' actions.
- Monitoring:Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Speaking:Talking to others to convey information effectively.
Knowledge
- Customer and Personal Service:Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Administration and Management:Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Public Safety and Security:Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Education and Training:Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
- 50%Some College Courses
- 31%Bachelor's Degree
- 7%Less than a High School Diploma
Worker Characteristics
Abilities
- Oral Comprehension:The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression:The ability to communicate information and ideas in speaking so others will understand.
- Problem Sensitivity:The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
- Speech Clarity:The ability to speak clearly so others can understand you.
- Speech Recognition:The ability to identify and understand the speech of another person.
Interests
- Social:Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
- Enterprising:Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Conventional:Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Work Values
- Relationships:Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Independence:Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Support:Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Work Styles
- Concern for Others:Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Adaptability/Flexibility:Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Self-Control:Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Integrity:Job requires being honest and ethical.
- Stress Tolerance:Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
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