Training and Development Managers
Plan, direct, or coordinate the training and development activities and staff of an organization.
Sample of reported job titles:
Development Manager, Education and Development Manager, Education Director, Learning and Development Director, Learning Manager, Staff Training and Development Manager, Training and Development Coordinator, Training and Development Director, Training Director, Training Manager
Occupation-Specific Information
Tasks
- Conduct orientation sessions and arrange on-the-job training for new hires.
- Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
- Develop testing and evaluation procedures.
- Conduct or arrange for ongoing technical training and personal development classes for staff members.
- Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
Technology Skills
- Computer based training software:Adobe Systems Adobe Captivate,Adobe Systems Adobe Presenter,AgileView Software SmartView,Alchemy Systems SISTEM,Articulate Rapid E-Learning Studio,Beeline Learning Management System LMS,Blatant Media Absorb LMS,Brainshark Rapid Learning,Cobent Learning and Compliance Suite LCS,Common Curriculum,Computer Generated Solutions Learning Management System,Cornerstone OnDemand Cornerstone Learning,dominKnow Learning Center,Eedo Knowledgeware Eedo Force Ten,ElearningForce JoomlaLMS,EZ LCMS,FlexTraining Total e-Learning Solution,FunEducation Outstart Trainer,G-Cube Solutions Wizdom Web LMS,GeoMetrix Data Systems Training Partner,HunterStone THESIS,ICS Learning Group Inquisiq EX,Ikonami AT-Learning Tool,iLinc Communications LearnLinc,Inspired eLearning iLMS,Intelladon Enterprise Knowledge Platform EKP,Intelligent Information Conversion Technologies MeritScholar,Intellum Rollbook,Kookaburra Studios Knowledge Presenter,LeanForward LearnPoint,Learn HQ Activate LMS,Learn.com CourseMaker Studio,Medworxx Learning Management System,Moodle,Mzinga On-Demand Learning Suite,NetDimensions Enterprise Knowledge Platform EKP,OnPoint Digital OnPoint Learning & Performance Suite,Open e-LMS,Operitel LearnFlex,Pathlore LMS,Plateau Learning Management System LMS,PRO-ductivity Systems Compliance Training Manager Web,Rapid Intake Unison,Right Reason Technologies RightTrack,RISC Virtual Training Assistant,Saba Centra,SkillSoft SkillPort,SumTotal Systems ToolBook,SumTotal Systems TotalLMS,SyberWorks Training Center,techniques.org knowledgeWorks LMS,Telania eLeaP Learning Management System LMS/LCMS,The Human Equation InSite LMS,TrainCaster LMS,TrainOnTrack Learning Management System LMS,Trivantis Lectora,Upside Learning UpsideLMS,Xerceo Learn,Xyleme Learning Content Management System LCMS,Ziiva Prosperity LMS
- Customer relationship management CRM software:Blackbaud The Raiser's Edge
- Data base management system software:Apache Cassandra
- Data base user interface and query software:Blackboard software
- Desktop publishing software:Microsoft Publisher
Occupational Requirements
Work Activities
- Training and Teaching Others:Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Communicating with Supervisors, Peers, or Subordinates:Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Establishing and Maintaining Interpersonal Relationships:Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Getting Information:Observing, receiving, and otherwise obtaining information from all relevant sources.
- Coaching and Developing Others:Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Detailed Work Activities
- Conduct employee training programs.
- Conduct opinion surveys or needs assessments.
- Confer with organizational members to accomplish work activities.
- Coordinate special events or programs.
- Determine operational compliance with regulations or standards.
Work Context
- Electronic Mail:93% responded"Every day"
- Telephone:81% responded"Every day"
- Indoors, Environmentally Controlled:81% responded"Every day"
- Contact With Others:70% responded"Constant contact with others"
- Face-to-Face Discussions:63% responded"Every day"
Worker Requirements
Skills
- Learning Strategies:Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Instructing:Teaching others how to do something.
- Active Listening:Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Coordination:Adjusting actions in relation to others' actions.
- Reading Comprehension:Understanding written sentences and paragraphs in work-related documents.
Knowledge
- Education and Training:Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Administration and Management:Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Customer and Personal Service:Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Personnel and Human Resources:Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
- 52%Bachelor's Degree
- 19%Master's Degree
- 15%Post-Baccalaureate Certificate - awarded for completion of an organized program of study; designed for people who have completed a Baccalaureate degree but do not meet the requirements of academic degrees carrying the title of Master.
Worker Characteristics
Abilities
- Oral Expression:The ability to communicate information and ideas in speaking so others will understand.
- Deductive Reasoning:The ability to apply general rules to specific problems to produce answers that make sense.
- Fluency of Ideas:The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Oral Comprehension:The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Speech Clarity:The ability to speak clearly so others can understand you.
Interests
- Enterprising:Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Social:Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Work Values
- Relationships:Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Working Conditions:Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
- Achievement:Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Work Styles
- Integrity:Job requires being honest and ethical.
- Leadership:Job requires a willingness to lead, take charge, and offer opinions and direction.
- Initiative:Job requires a willingness to take on responsibilities and challenges.
- Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Adaptability/Flexibility:Job requires being open to change (positive or negative) and to considerable variety in the workplace.
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