Aircraft Cargo Handling Supervisors

Supervise and coordinate the activities of ground crew in the loading, unloading, securing, and staging of aircraft cargo or baggage. May determine the quantity and orientation of cargo and compute aircraft center of gravity. May accompany aircraft as member of flight crew and monitor and handle cargo in flight, and assist and brief passengers on safety and emergency procedures. Includes loadmasters.

Sample of reported job titles:
Cargo Supervisor, Ground Operations Supervisor, Line Service Supervisor (LSS), Loadmaster, Ramp and Cargo Supervisor, Ramp Supervisor

Occupation-Specific Information

Tasks

  • Distribute cargo to maximize use of space.
  • Calculate load weights for different aircraft compartments, using charts and computers.
  • Direct ground crews in the loading, unloading, securing, or staging of aircraft cargo or baggage.
  • Determine the quantity and orientation of cargo, and compute an aircraft's center of gravity.
  • Accompany aircraft as a member of the flight crew to monitor and handle cargo in flight.

Technology Skills

  • Electronic mail software:Microsoft Outlook
  • Inventory management software:Cargo tracking system software
  • Materials requirements planning logistics and supply chain software:Warehouse management system WMS
  • Office suite software:Corel WordPerfect Office Suite
    ,
    Microsoft Office
  • Spreadsheet software:Microsoft Excel

Occupational Requirements

Work Activities

  • Getting Information:Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Communicating with Supervisors, Peers, or Subordinates:Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Making Decisions and Solving Problems:Analyzing information and evaluating results to choose the best solution and solve problems.
  • Evaluating Information to Determine Compliance with Standards:Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Coordinating the Work and Activities of Others:Getting members of a group to work together to accomplish tasks.

Detailed Work Activities

  • Calculate weights, volumes or other characteristics of materials.
  • Direct material handling or moving activities.
  • Load shipments, belongings, or materials.
  • Monitor cargo area conditions.
  • Train personnel on proper operational procedures.

Work Context

  • Electronic Mail:98% responded"Every day"
  • Face-to-Face Discussions:96% responded"Every day"
  • Telephone:95% responded"Every day"
  • Contact With Others:89% responded"Constant contact with others"
  • Indoors, Not Environmentally Controlled:86% responded"Every day"

Worker Requirements

Skills

  • Critical Thinking:Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Management of Personnel Resources:Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Active Listening:Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Monitoring:Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Speaking:Talking to others to convey information effectively.

Knowledge

  • Customer and Personal Service:Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Public Safety and Security:Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Transportation:Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
  • English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Administration and Management:Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Education

How much education does a new hire need to perform a job in this occupation? Respondents said:
  • 64%
    High School Diploma - or the equivalent (for example, GED)
  • 18%
    Bachelor's Degree
  • 10%
    Less than a High School Diploma

Worker Characteristics

Abilities

  • Oral Comprehension:The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression:The ability to communicate information and ideas in speaking so others will understand.
  • Problem Sensitivity:The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
  • Deductive Reasoning:The ability to apply general rules to specific problems to produce answers that make sense.
  • Far Vision:The ability to see details at a distance.

Interests

  • Enterprising:Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Realistic:Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Work Values

  • Independence:Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Support:Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Relationships:Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Work Styles

  • Integrity:Job requires being honest and ethical.
  • Self-Control:Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Attention to Detail:Job requires being careful about detail and thorough in completing work tasks.
  • Leadership:Job requires a willingness to lead, take charge, and offer opinions and direction.
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