First-Line Supervisors of Material-Moving Machine and Vehicle Operators

Directly supervise and coordinate activities of material-moving machine and vehicle operators and helpers.

Sample of reported job titles:
Dock Supervisor, Driver Manager, Fleet Manager, On Car Supervisor, Street Supervisor, Trainmaster, Transportation Supervisor, Warehouse Supervisor

Occupation-Specific Information

Tasks

  • Enforce safety rules and regulations.
  • Plan work assignments and equipment allocations to meet transportation, operations or production goals.
  • Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.
  • Resolve worker problems or collaborate with employees to assist in problem resolution.
  • Review orders, production schedules, blueprints, or shipping or receiving notices to determine work sequences and material shipping dates, types, volumes, or destinations.

Technology Skills

  • Accounting software:General ledger software
  • Bar coding software:Barcode software
  • Calendar and scheduling software:Scheduling software
  • Data base user interface and query software:Microsoft Access
  • Electronic mail software:Microsoft Outlook

Occupational Requirements

Work Activities

  • Communicating with Supervisors, Peers, or Subordinates:Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Making Decisions and Solving Problems:Analyzing information and evaluating results to choose the best solution and solve problems.
  • Getting Information:Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Scheduling Work and Activities:Scheduling events, programs, and activities, as well as the work of others.
  • Coordinating the Work and Activities of Others:Getting members of a group to work together to accomplish tasks.

Detailed Work Activities

  • Acquire supplies or equipment.
  • Arrange maintenance activities.
  • Determine resource needs.
  • Direct emergency management activities.
  • Direct material handling or moving activities.

Work Context

  • Contact With Others:91% responded"Constant contact with others"
  • Face-to-Face Discussions:89% responded"Every day"
  • Frequency of Decision Making:85% responded"Every day"
  • Telephone:83% responded"Every day"
  • Time Pressure:74% responded"Every day"

Worker Requirements

Skills

  • Active Listening:Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Coordination:Adjusting actions in relation to others' actions.
  • Management of Personnel Resources:Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Time Management:Managing one's own time and the time of others.
  • Critical Thinking:Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Knowledge

  • Transportation:Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
  • Customer and Personal Service:Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Administration and Management:Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Personnel and Human Resources:Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Education

How much education does a new hire need to perform a job in this occupation? Respondents said:
  • 70%
    High School Diploma - or the equivalent (for example, GED)
  • 13%
    Some College Courses
  • 12%
    Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production)

Worker Characteristics

Abilities

  • Oral Comprehension:The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression:The ability to communicate information and ideas in speaking so others will understand.
  • Problem Sensitivity:The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
  • Written Comprehension:The ability to read and understand information and ideas presented in writing.
  • Deductive Reasoning:The ability to apply general rules to specific problems to produce answers that make sense.

Interests

  • Enterprising:Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Conventional:Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • Realistic:Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Work Values

  • Support:Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Independence:Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Relationships:Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Work Styles

  • Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Leadership:Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Stress Tolerance:Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
  • Cooperation:Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Attention to Detail:Job requires being careful about detail and thorough in completing work tasks.
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