Marketing Director

The Marketing Director drives the organization’s business strategy by establishing the organization's integrated marketing communications (IMC) strategy, partnership marketing arrangements and advices on product development and enhancement. He/She provides senior management with marketing advise, develops budget and manpower plans; and focuses on executing the IMC and partnership marketing plans to achieve business results. He directs the research and data analytics to obtain market and client insights, translates client insights into products and product features with market interest or potential market demand. He operates in a rapidly transforming business environment and functions through his understanding of consumers’ insights, market trends and industry landscape to promote the organization and increase market demand. He is a results-oriented, astute leader who is able to negotiate strategically. He possesses strong business acumen and broad understanding of consumer, market and industry trends. He is an inspirational leader with a strong client focus to engage a variety of internal and external stakeholders.

Skills and Competencies

Technical Skills & Competencies

Brand Management
Proficiency Level
"Visualise the desired user experience and lead the cocreation of branding strategy with internal and external stakeholders to develop the desired brand identity"
5
Budgeting
Proficiency Level
"Manage budgeting and forecasting for annual financial and business planning within the business unit "
4
Business Environment Analysis
Proficiency Level
"Monitor the influence of external and internal factors on the critical business functions, report findings and recommend responses to management"
4
Business Innovation
Proficiency Level
"Explore opportunities for business innovation and reform, and lead the implementation of innovative business initiatives"
4
Business Performance Management
Proficiency Level
"Manage organization performance systems across departments "
4

Generic Skills & Competencies

Service Orientation
Proficiency Level
Model, lead, train and motivate staff with a focus on sustaining a culture that encourages commitment to service excellence and high performance.
Advanced
Leadership
Proficiency Level
Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organization.
Advanced
Digital Literacy
Proficiency Level
Use available software features to create and edit documents, customize templates and reports and evaluate online information.
Intermediate
Communication
Proficiency Level
"Negotiate with others to address issues and achieve mutual consensus."
Advanced
Interpersonal Skills
Proficiency Level
Influence, guide and handle others’ emotions to build instrumental relationships and manage conflicts and disagreements.
Advanced

Critical Work Functions and Key Tasks

Establish an integrated marketing communications (IMC) strategy

• Formulate the organization's IMC strategy aligned with business objectives
• Advise on the development of IMC strategies for specific product and/or service lines
• Prioritise areas of IMC focus based on anticipated market developments, consumer trends and business needs
• Review and update IMC strategy and plans to ensure it keeps pace with emerging trends
• Advise senior management on product and service marketing
• Establish key performance measures to evaluate success of IMC strategies and plans
• Forecast budget and resource requirements

Formulate data-driven market and client insights

• Direct the application of research and data analytics to obtain market and client insights
• Establish research and analysis framework, approaches and processes to guide research and analytics activities
• Provide advice on research topics, approaches and scope to improve marketing effectiveness
• Drive implementation of new technologies for digital marketing analytics
• Advise on product strategy and pricing based on market and client insights 

Manage integrated marketing communications (IMC) programmes

•Establish objectives of IMC programs based on business needs and priorities
• Oversee systematic targeting of IMC to priority client and market segments
• Guide the planning, concept and key message development, and implementation of IMC programs
• Guide media planning and selection of media and platforms for IMC programs
• Endorse design of IMC program collaterals
• Advise on the use of IMC to enhance branding for competitive positioning
• Evaluate costs to acquire and retain target clients and market segments through marketing programs
• Establish performance measures and targets for IMC programs

Manage partnership marketing

• Establish objectives for entering into partnership marketing arrangements
• Establish processes and guidelines for the selection of partners for partnership marketing
• Review partnership marketing contracts for approval
• Evaluate outcomes from partnership marketing arrangements against overall marketing strategy and objectives

Advise on product development and enhancement

• Establish processes for the provision of feedback to the sales and technology teams to develop and enhance products
• Translate market and client insights into products and product features with market interest or potential market demand
• Advise technology teams on product feasibility based on market and client insights 

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