Marketing Manager

The Marketing Manager contributes to the realization of the organization’s business strategies by driving its marketing and integrated marketing communications (IMC) strategy, developing go-to-market product positioning strategy, generating data-driven insights and monitoring budgets. He/She develops roadmaps for new or enhanced products and services, determines product pricing and is responsible for the development and curation of offline and digital content for accuracy and relevancy. He analyses effectiveness and return on investment from partnership marketing to determine renewal of partnerships. He works in a fast-paced, dynamic and digitally-centric environment where he is expected to lead the development of appealing marketing concepts to promote the organization and its products. He is an innovative, energetic, collaborative and highly adaptable team leader. He is digitally-savvy and possesses a strong business acumen, strong interpersonal skills and a high level of initiative.

Skills and Competencies

Technical Skills & Competencies

Brand Management
Proficiency Level
"Facilitate co-creation of a positive brand image through stakeholder programmes and interactions and develop ideas for improving brand identity and organisation’s reputation."
4
Budgeting
Proficiency Level
"Prepare business unit’s operational budgets "
3
Business Environment Analysis
Proficiency Level
"Utilise research instruments, quantitative and qualitative data to gather information on the business environment, evaluate data to draw out meaningful inferences that impact the organization's market positioning and provide feedback to management"
3
Business Performance Management
Proficiency Level
"Monitor performance of the department "
3
Consumer Intelligence Analysis
Proficiency Level
"Organise and synthesize findings from information collected via CRM, point-of sale, e-commerce systems, assess customer interaction activities and provide insights for continuous improvements "
3

Generic Skills & Competencies

Service Orientation
Proficiency Level
Anticipate customers needs and expectations, and elicit feedback from customers to improve service. Build relationships with customers to create and sustain customer loyalty.
Intermediate
Digital Literacy
Proficiency Level
Use available software features to enhance documents, analyse and manipulate data and use ICT to organize, share and communicate information clearly and coherently.
Advanced
Creative Thinking
Proficiency Level
Connect or combine ideas or information from unrelated fields or applications to generate multiple ideas to bring about a specific outcome.
Intermediate
Communication
Proficiency Level
"Articulate and discuss ideas and persuade others to achieve common outcomes "
Intermediate
Interpersonal Skills
Proficiency Level
Detect and decipher emotions of others to manage interpersonal relationships in social situations.
Intermediate

Critical Work Functions and Key Tasks

Establish an integrated marketing communications (IMC) strategy

• Develop IMC plans for the organization's products and services 
• Develop go-to-market product positioning strategy and roadmaps for new and/or enhanced products and services 
• Determine product pricing and packaging strategies 
• Analyse market segments to develop new target customers 
• Provide suggestions to enhance marketing strategy 
• Determine targets of key performance measures to evaluate effectiveness of IMC strategies and plans 
• Develop budgets for IMC programmers and activities

Formulate data-driven market and client insights

• Determine market and competitor research objectives, approaches and tools 
• Determine implications on the business and marketing activities from market, competitor and client insights 
• Provide feedback to the team on conducting researching and formulating insights 
• Review functionalities of digital marketing dashboards to improve quality and type of data obtained 
• Ensure the application of data-driven insights to guide the development of marketing plans and activities 
• Develop recommendations to generate and/or increase demand of products based on market and client insights 
• Evaluate viability of changes and/or new ideas to marketing efforts 

Manage integrated marketing communications (IMC) programmes

• Manage IMC programmer concept development for the business and/or specific lines of product and service 
• Determine key messaging and framing, and marketing mix for IMC programmers
• Develop an IMC programmer plans for the business and/or specific lines of product and service 
• Develop a media plan detailing media and platform requirements for IMC programmer implementation 
• Manage the development and curation of offline and digital content and collaterals for IMC programmers
• Ensure consistency of IMC programmer concept design, key messaging and experience across various traditional 
and digital media platforms 
• Oversee the implementation of IMC programmers and its activities 
• Manage marketing and communications content for accuracy and relevancy 
• Evaluate performance of IMC programmers based on programmer targets to identify areas of improvement

Manage partnership marketing

• Develop relationships with partners to leverage partner network and reach to support marketing objectives 
• Determine growth opportunities across target segments and implications on partnerships 
• Evaluate suitability of partners for partnership marketing programmers
• Negotiate contract details with partners for partnership marketing programmers
• Analyse effectiveness and return on investment from partnership marketing to determine renewal of partnerships 
• Develop initiatives to drive engagement with target profiles and improve client experience 

Advise on product development and enhancement

• Participate in the conduct of product feasibility studies 
• Plan product testing approach and activities with sales and technology teams to obtain feedback 
• Analyse feedback from product testing and communicate findings to technology teams 

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