Meter Readers, Utilities

Read meter and record consumption of electricity, gas, water, or steam.

Sample of reported job titles:
Field Technician, Fieldman, Meter Reader, Meter Reader Inspector, Meter Reading Clerk, Meter Technician, Utility Service Worker, Water Inspector, Water Meter Reader, Water Use Inspector

Occupation-Specific Information

Tasks

  • Read electric, gas, water, or steam consumption meters and enter data in route books or hand-held computers.
  • Walk or drive vehicles along established routes to take readings of meter dials.
  • Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-held computers to business offices so that data can be compiled.
  • Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations.
  • Inspect meters for unauthorized connections, defects, and damage, such as broken seals.

Technology Skills

  • Accounting software:Billing software
  • Charting software:Graphing software
  • Data base reporting software:Meter reading software
  • Data base user interface and query software:Microsoft Access
  • Electronic mail software:Microsoft Outlook

Occupational Requirements

Work Activities

  • Documenting/Recording Information:Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Getting Information:Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Operating Vehicles, Mechanized Devices, or Equipment:Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
  • Performing General Physical Activities:Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
  • Communicating with Supervisors, Peers, or Subordinates:Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Detailed Work Activities

  • Collect deposits, payments or fees.
  • Control power supply connections.
  • Discuss account status or activity with customers or patrons.
  • Enter information into databases or software programs.
  • Maintain financial or account records.

Work Context

  • Outdoors, Exposed to Weather:100% responded"Every day"
  • In an Enclosed Vehicle or Equipment:83% responded"Every day"
  • Very Hot or Cold Temperatures:76% responded"Every day"
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls:71% responded"Continually or almost continually"
  • Exposed to Contaminants:68% responded"Every day"

Worker Requirements

Knowledge

  • Customer and Personal Service:Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Public Safety and Security:Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Mathematics:Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Education

How much education does a new hire need to perform a job in this occupation? Respondents said:
  • 71%
    High School Diploma - or the equivalent (for example, GED)
  • 17%
    Some College Courses
  • 9%
    Associate's Degree (or other 2-year degree)

Worker Characteristics

Abilities

  • Near Vision:The ability to see details at close range (within a few feet of the observer).
  • Oral Comprehension:The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression:The ability to communicate information and ideas in speaking so others will understand.
  • Information Ordering:The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Perceptual Speed:The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.

Interests

  • Conventional:Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • Realistic:Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Work Values

  • Working Conditions:Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
  • Independence:Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Support:Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Work Styles

  • Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Cooperation:Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Self-Control:Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Integrity:Job requires being honest and ethical.
  • Attention to Detail:Job requires being careful about detail and thorough in completing work tasks.
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