Production, Planning, and Expediting Clerks
Coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. Duties include reviewing and distributing production, work, and shipment schedules; conferring with department supervisors to determine progress of work and completion dates; and compiling reports on progress of work, inventory levels, costs, and production problems.
Sample of reported job titles:
Materials Coordinator, Materials Planner, Planner, Production Assistant, Production Clerk, Production Controller, Production Planner, Production Scheduler, Scheduler
Occupation-Specific Information
Tasks
- Examine documents, materials, or products and monitor work processes to assess completeness, accuracy, and conformance to standards and specifications.
- Review documents, such as production schedules, work orders, or staffing tables, to determine personnel or materials requirements or material priorities.
- Confer with department supervisors or other personnel to assess progress and discuss needed changes.
- Revise production schedules when required due to design changes, labor or material shortages, backlogs, or other interruptions, collaborating with management, marketing, sales, production, or engineering.
- Confer with establishment personnel, vendors, or customers to coordinate production or shipping activities and to resolve complaints or eliminate delays.
Technology Skills
- Accounting software:Fund accounting software,Intuit QuickBooks,Sage Peachtree Premium Accounting for Manufacturing
- Analytical or scientific software:KAPES,Micro Estimating FabPlan,MTI Systems Costimator JS
- Calendar and scheduling software:Workbrain Employee Scheduling
- Cloud-based data access and sharing software:Google Drive
- Data base reporting software:Inetsoft,SAP Crystal Reports
Occupational Requirements
Work Activities
- Getting Information:Observing, receiving, and otherwise obtaining information from all relevant sources.
- Communicating with Supervisors, Peers, or Subordinates:Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Working with Computers:Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Making Decisions and Solving Problems:Analyzing information and evaluating results to choose the best solution and solve problems.
- Monitoring Processes, Materials, or Surroundings:Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Detailed Work Activities
- Calculate costs of goods or services.
- Compile data or documentation.
- Confer with coworkers to coordinate work activities.
- Coordinate operational activities.
- Coordinate shipping activities with external parties.
Work Context
- Telephone:91% responded"Every day"
- Work With Work Group or Team:79% responded"Extremely important"
- Electronic Mail:78% responded"Every day"
- Contact With Others:77% responded"Constant contact with others"
- Face-to-Face Discussions:76% responded"Every day"
Worker Requirements
Skills
- Active Listening:Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Reading Comprehension:Understanding written sentences and paragraphs in work-related documents.
- Speaking:Talking to others to convey information effectively.
- Time Management:Managing one's own time and the time of others.
- Critical Thinking:Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Knowledge
- Production and Processing:Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Administration and Management:Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Mathematics:Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Customer and Personal Service:Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
- 36%High School Diploma - or the equivalent (for example, GED)
- 25%Bachelor's Degree
- 15%Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production)
- 14%Associate's Degree (or other 2-year degree)
- 10%Some College Courses
Worker Characteristics
Abilities
- Oral Comprehension:The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression:The ability to communicate information and ideas in speaking so others will understand.
- Written Comprehension:The ability to read and understand information and ideas presented in writing.
- Problem Sensitivity:The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
- Near Vision:The ability to see details at close range (within a few feet of the observer).
Interests
- Conventional:Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Enterprising:Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Work Values
- Independence:Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Support:Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Working Conditions:Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Work Styles
- Attention to Detail:Job requires being careful about detail and thorough in completing work tasks.
- Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Integrity:Job requires being honest and ethical.
- Cooperation:Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Stress Tolerance:Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
More Information
Related Occupations
- First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand
- First-Line Supervisors of Mechanics, Installers, and Repairers
- First-Line Supervisors of Office and Administrative Support Workers
- First-Line Supervisors of Production and Operating Workers
- Industrial Engineering Technologists and Technicians
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