First-Line Supervisors of Security Workers

Directly supervise and coordinate activities of security workers and security guards.

Occupation-Specific Information

Tasks

  • Advise employees in handling problems or resolving complaints from customers, tenants, detainees, or other persons.
  • Apprehend or evict trespassers, rule violators, or other security threats from the premises.
  • Assign security personnel to posts or patrols.
  • Call police or fire departments in cases of emergency, such as fire, bomb threats, and presence of unauthorized persons.
  • Develop and document security procedures, policies, or standards.

Occupational Requirements

Detailed Work Activities

  • Assign duties or work schedules to employees.
  • Block physical access to restricted areas.
  • Communicate with management or other staff to resolve problems.
  • Conduct eligibility or selection interviews.
  • Conduct health or safety training programs.
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