MehnaTi

Associate UX Designer

The Associate User Experience Designer assists in the design of user journeys and development of wireframes, ensuring design work is consistent with design and brand standards, analytics insights and customer feedback. He/She coordinates consultation sessions with stakeholders to gather requirements and needs, conducts research on user needs and behaviors, market and industry trends, as well as comparable experiences to support development of user experience (UX). He assists in usability assessments and tests, and analyses the pros and cons of refinements and iterations. He works under supervision to effectively deal with unfamiliar issues. He is knowledgeable of user experience design methodologies and familiar with relevant design tools and software. The Associate UX Designer is analytical in the evaluation of user feedback and offers new and fresh perspectives and suggestions to optimize the user experience. He is articulate and comfortable with brainstorming and putting forth his ideas to team members and other stakeholders to co-create an ideal user experience.

Skills and Competencies

Technical Skills & Competencies

Brand Management
Proficiency Level
"Deliver branding designs and execute branding and public relations campaigns and activities, incorporating customers' perspectives and responses."
3
Budgeting
Proficiency Level
"Prepare business unit’s operational budgets "
3
Business Needs Analysis
Proficiency Level
"Document business requirements and identify basic needs as well as potential solutions"
2
"Elicit and analyze business requirements from key stakeholders and assess relevant solutions and their potential impact"
3
Business Performance Management
Proficiency Level
"Monitor performance of the department "
3
Business Requirements Mapping
Proficiency Level
"Analyse relevant information from stakeholders and map business requirements to existing processes to identify gaps and/or opportunities"
3

Generic Skills & Competencies

Communication
Proficiency Level
"Negotiate with others to address issues and achieve mutual consensus."
Advanced
Computational Thinking
Proficiency Level
Develop and create computational models, tools and techniques to implement new solutions and apply to other problems.
Advanced
Creative Thinking
Proficiency Level
Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness.
Advanced
Global Mindset
Proficiency Level
Develop global networks and manages virtual relationships while balancing both local and global perspectives. Adopt a local and global perspective when making decision making.
Intermediate
Sense Making
Proficiency Level
Interpret data to uncover patterns and trends between various sources of data.
Intermediate

Critical Work Functions and Key Tasks

Gather and evaluate user requirements

• Coordinate consultation sessions with stakeholders to gather requirements and needs 
• Conduct research on market, industry trends, competitors, and comparable experiences 
• Conduct research on user needs and behaviour 
• Support the identification of verbal and non-verbal challenges 
• Support the development of personas and usage scenarios

Design user experience (UX) architecture and strategy

• Assist in the design of user journeys and development of wireframes to enable effortless navigation 
• Ensure design work is consistent with design and brand standards, analytics insights and customer feedback 
• Document design standards, design wireframes, mock-ups, specifications and patterns across channels and products 
• Implement interaction models, user task flows, and user interface specifications

Conduct usability testing

• Assist in usability assessments and tests 
• Analyse the pros and cons of refinements and iterations based on usability assessments and tests 
• Identify and troubleshoot issues during usability assessments and tests

Optimise user experience

• Collect user feedback on user experience with application sites 
• Implement application site improvements to functionalities, design and navigation to enhance user experience

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