Postal Service Mail Carriers
Sort and deliver mail for the United States Postal Service (USPS). Deliver mail on established route by vehicle or on foot. Includes postal service mail carriers employed by USPS contractors.
Sample of reported job titles:
City Carrier, City Carrier Assistant (CCA), City Letter Carrier, City Mail Carrier, Letter Carrier, Mail Carrier, Rural Carrier, Rural Carrier Associate (RCA), Rural Mail Carrier, Rural Route Carrier
Occupation-Specific Information
Tasks
- Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork.
- Sort mail for delivery, arranging it in delivery sequence.
- Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks.
- Return to the post office with mail collected from homes, businesses, and public mailboxes.
- Turn in money and receipts collected along mail routes.
Technology Skills
- Data base user interface and query software:Address Management System AMS,Automated Data Collection System ADCS,End of Run Report EOR
- Enterprise resource planning ERP software:Delivery operations information system DOIS
- Human resources software:Time and Attendance Collection System TACS
- Map creation software:Delivery Routing System DRS
- Office suite software:Microsoft Office
Occupational Requirements
Work Activities
- Operating Vehicles, Mechanized Devices, or Equipment:Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
- Performing General Physical Activities:Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
- Handling and Moving Objects:Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
- Getting Information:Observing, receiving, and otherwise obtaining information from all relevant sources.
- Performing for or Working Directly with the Public:Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Detailed Work Activities
- Arrange insurance coverage.
- Collect deposits, payments or fees.
- Deliver items.
- Enter information into databases or software programs.
- Explain regulations, policies, or procedures.
Work Context
- Outdoors, Exposed to Weather:91% responded"Every day"
- In an Enclosed Vehicle or Equipment:88% responded"Every day"
- Indoors, Environmentally Controlled:74% responded"Every day"
- Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls:73% responded"Continually or almost continually"
- Spend Time Making Repetitive Motions:70% responded"Continually or almost continually"
Worker Requirements
Knowledge
- Customer and Personal Service:Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language:Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Public Safety and Security:Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Sales and Marketing:Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
- 78%High School Diploma - or the equivalent (for example, GED)
- 15%Less than a High School Diploma
- 7%Some College Courses
Worker Characteristics
Abilities
- Information Ordering:The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Near Vision:The ability to see details at close range (within a few feet of the observer).
- Arm-Hand Steadiness:The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Category Flexibility:The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Oral Comprehension:The ability to listen to and understand information and ideas presented through spoken words and sentences.
Interests
- Conventional:Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Realistic:Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Work Values
- Support:Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Relationships:Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Working Conditions:Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Work Styles
- Dependability:Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Attention to Detail:Job requires being careful about detail and thorough in completing work tasks.
- Integrity:Job requires being honest and ethical.
- Independence:Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Self-Control:Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
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